Solved how do you remove a directory from a cisco 7942g IP phone?

November 25, 2014 at 14:10:06
Specs: Windows 7
In the directory list on the phone is a directory personal to the previous owner and I wish to remove this, how do I do this?

All other directories will remain.

I presume that a factory reset will do this, unfortunately I have a faulty Cisco 2811 CCME-K9 router at the moment so I am unable to perform reset

message edited by N2Communications


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#1
November 25, 2014 at 19:05:54
✔ Best Answer
I assume it's on a micro SD card? You should be able to format it either with the phone's utility or remove the card and format it on your PC in a card reader.

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