|Go download the files again.|
Before the click the SAVE option in the window that pops up when you click the download item (in your email)....
....look VERY CLOSELY at the location/folder that is listed beside or near the file name.
Write that down BEFORE clicking the final Save/OK option.
After the download, use the Explorer / FileManager to go to that location/folder...you should see your files there.
> PLEASE HELP OTHERS - Report back what did/didn't work for those referencing this thread.<