Solved how do i reset to factory settings ,as since i had an update

November 24, 2014 at 10:10:38
Specs: Windows8.1
the update seems to of made it impossible to shut down the laptop without holding in the power button,and installservices 64 error was coming up its an acer aspirev5-122p

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November 24, 2014 at 12:14:59
✔ Best Answer
I would try the system restore, the factory default will wipe out all the data and be like the day it came out of the box. System restore can undue the update by "restoring it to an earlier time" if that is the problem.

To err is human but to really screw things up, you need a computer!

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November 24, 2014 at 12:26:15
What update do you mean, maybe you could just uninstall it?

Always pop back and let us know the outcome - thanks

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November 29, 2014 at 08:11:04
It is now at a repairer, you can't do a restore because it won't shut itself down and reboot the hard drive just keeps running so to stop everything it's hold the power button in again and it is all back to square one because the system was interupted.......

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