how do I fix dvd drive to read disks

December 27, 2010 at 11:31:01
Specs: Windows XP, 2.0ghz pentium 4 ram 1gb
I have installed a new hard drive I now have 2 hard drives installed on my computer and when I powered back up it had moved my dvd drive and cd rom drive. Neither drive will read any cds. I did not remove the drives. I don't know if it has just hidded them. Some tell me that it is the jumpers set on the hard drive. Could you tell me what the problem might be.

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December 27, 2010 at 11:41:54
Might start at bios settings maybe. Usually all the drives and cd's should show up there.

It might be that you have ide/eide drives and your jumpers are off.

The drives should have simply changed letters and still shown up.

Might then look at hardware manager or storage mmc.

Why did it take me over a year to phone in a problem to ATT?

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December 27, 2010 at 12:12:12
Are ALL the drives in question IDE/ATA type that use the wide flat ribbon cable? If so, you must have the jumpers on the back of some of the drives wrong.

Best configuration is to make the hard drive with Windows on it a Master that is connected to the primary IDE channel (the blue one). Connect one of the CD drives on that same cable jumpered as Slave. If you are using 80 wire IDE cables as you should be (blue end at motherboard. You can connect either the Master of slave drive to either of the connectors on the cable. That allows you to be able to reach both drives.

Do the same for the second IDE channel. If that is not practical because the cables won't reach then connect both hard drives on one cable and both CD drives on the secondary channel. Still use the Master/ slave jumper settings. One Master and one slave per cable.

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