How can I access the data on my external hard drive

November 9, 2014 at 12:09:38
Specs: Windows 7
I have a 2.5" hard drive in an enclosure which I've been using to store photos on. Recently however, I can't seem to open any folders when I connect the drive. It is recognised and I can see all my folders, but if I try and open one, or even just click on something, it hangs and explorer says 'not responding' and I get nowhere.

What I want to do is copy all of these folders to a new external hard drive I have which is a higher capacity drive as this one is 10gb and It only has a few meg left. I've opened the command prompt in windows and had a look at the drive in DOS and I can see the contents fine and I can even successfully go into any folder and copy one of the photos to my C: drive and open it fine. This itself takes a couple of minutes, so it's not going to be feasible to copy everything this way.

I was hoping to be able to use some drive clone software and copy everything to my new drive. I've tried EaseUS disc copy software, and it seems to be working but gets to 71% and stops transferring data with no error messages. I've tried it twice now with the same results. Checking the new drive after shows that some of the stuff has copied and I can access it no problem, just not the stuff it hasn't finished transferring.

I'm not sure whats wrong with the drive or what I can do to get everything from it to the new one. Every file I've tried to access randomly through command prompt has been fine so I'm stuck at the moment unless anyone can help?


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November 9, 2014 at 18:32:49
Have you tried xcopy? It can copy the files and folders.

I wouldn't try any utility on the drive now. It may be failing. At this point get the data off before you do anything else.

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