Hitachi 1TB internal Hard Drive Not Detected on My PC

February 3, 2016 at 13:45:58
Specs: Windows XP, Athlon II X2 240 / 1.75GB
Recently the system started to occasionally freeze for a few seconds then crash down to the boot screen failing to find the internal hard drive (Hitachi 1TB).

Shutting the PC down and turning it on again solves the problem... temporally, until the next crash.

I suspect there's some 'strenuous' activity limit involved, since I can browse the Internet somewhat fine, but copying large files from one of two sectors of the the hard drive or watching videos brings this about sooner or later.

I am aware it is hardware problem, since software problems rarely if ever do manifest at the boot stage. How can I fix this?

message edited by QDT


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#1
February 3, 2016 at 14:11:39
Run a HDD diagnostic. The drive might be failing.

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#2
February 3, 2016 at 14:29:04
Backup your personal files ASAP. THEN run the diagnostic. Hitachi should have one on their website.


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#3
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Related Solutions

#4
February 3, 2016 at 14:58:18
Will do. Well, I've backed up whatever I could - small files - some time ago. Thanks for a swift response.

Built-in diagnostic reports nothing aside from drive being cluttered and file damage from sudden crashes, but that's immediately fixable with CHKDSK. HD Tune reports nothing. Official Hitachi (WinDFT, is it?) has some troubles running with side-effects of aforementioned problem.

HDDScan S.M.A.R.T. Report has the following string:
Num Attribute Name Value Worst Raw(hex) Threshold
199 UltraDMA CRC Errors 192 192 0000000000-2A3D 000

What deeper diagnostics I should run?


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#5
February 3, 2016 at 15:09:05
"What deeper diagnostics I should run?"

Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
http://www.bleepingcomputer.com/dow...
If we have to run Farbar more than once, refer this SS.
http://i.imgur.com/yUxNw0j.gif
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the Desktop.
The first time the tool is run, it makes also another log (Addition.txt).
The logs are large, upload them using Zippy ( No account/registration needed ) or upload to a site of your choosing. Give us the links please.
http://www.zippyshare.com/
Instructions on how to use ZippyShare.
http://i.imgur.com/naG6t2T.gif
http://i.imgur.com/Vi9ZdIh.gif
http://i.imgur.com/1IZu5kP.gif


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#6
February 3, 2016 at 15:26:59
Done. I doubt it's malware problem though the PC in question had been used by several other people for most of its existence. I use a small notebook for work and other things of importance, anyway, so wiping out everything isn't that much of a problem - few files I needed already taken. This issue, however, prevents me from cleaning it up and using in a more efficient manner, as it would likely crash midway into OS installation.

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#7
February 3, 2016 at 15:40:25
"Done"
Got them.

Whilst I am looking for clues, if you can look for clues using this.

AOMEI Partition Assistant Standard Edition
http://www.softpedia.com/get/System...
http://www.freewarefiles.com/Partit...
http://www.freewarefiles.com/screen...
http://www.extend-partition.com/fre...


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#8
February 3, 2016 at 15:58:00
Thanks. I probably could google my way into solving this if only I knew where exactly the problem is, so if you have any inkling, it would help.
Drive though cluttered with crap looks healthy, system is still functioning if derelict and I (and nobody else to my knowledge) haven't fiddled with the innards of this PC in years.

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#9
February 3, 2016 at 16:00:24
"I doubt it's software problem though"

I wanted to see your error reports.

"Error: (02/02/2016 11:59:20 AM) (Source: 0) (EventID: 11) (User: )
Description: \Device\Harddisk0\D"

Go through these searches, you should be able get the info that helps.

(Source: 0) (EventID: 11) (User: ) Description: \Device\Harddisk0\D
http://bit.ly/1X4hmba


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#10
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#11
February 3, 2016 at 16:20:38
Well, thanks. I shouldn't trouble you more. Onwards to figuring whatever it could mean.
I would've tried to swap the HDD, to see if the problem is in cord or motherboard or drive connection or just cleared this one and seen what happens if only some bugger hadn't nicked my spare HDD (which were ancient, don't know who might have any use of them beside paperweights).
Oh well, thanks again. If you'll have some further advice, I'll always welcome it, but you've been very helpful as it is, so I shouldn't distract you further.

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#12
February 3, 2016 at 16:32:57
"so I shouldn't distract you further"
No problem, I enjoy the challenge.

Another tool.

EventLog Inspector
http://www.softpedia.com/get/Securi...
http://www.snmpsoft.com/eventlogins...


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