|My fiance's CD-ROM will not open on her Vista machine. There is not a disk in it, however the green light is constantly on. When I press the eject button manually, nothing happens; the light won't even blink.|
I tried using device manager to update the driver, but it says that everything is up to date and the device is working properly. I have manually opened the tray while the machine was off to make sure it was empty, and to see if maybe that would make it realize the drive was empty, to no avail. When I try to right click on the drive in explorer, explorer crashes.
I have tried disabling the device and re-enabling it to see if that helps, to no avail. In typical fiance fashion "I don't know what happened, it was working fine and now it is not." so I don't know of anything that she may have done or changed to cause this, however she assured me she didn't bump in to it, use it as a cup holder, or a donut warmer.
My next step is going to be to break open the case and unplug it, restart the machine so it sees that it is gone, and then plugging it back in to try and have it recognize it for the first time and reinstall a fresh driver, I will let you know if this helps...
Any ideas other than replacing the drive? Thanks in advance for all the help! For further info, I just reinstalled a clean version of windows to fix a problem she was having where windows failed to start, hoping that it would fix this issue as well; however this problem is persisting.