Help reseting my computer

January 1, 2015 at 15:25:51
Specs: Windows 7
Mouse and keyboard shut off while im at the choose language and location in the restore mode. they just stop working and i have to reboot my computer every time.

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January 1, 2015 at 15:26:36
Razer mouse and keyboard

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January 1, 2015 at 17:59:20
Wireless? Switch to wired. And why are you "resetting" your computer? That's not a normal thing to do unless there's a major problem. Maybe you should start by explaining why you're doing what you're doing.

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January 2, 2015 at 10:17:09
What is the make and model number of your computer?
Is it a wireless mouse and keyboard?

If it takes a PS/2 mouse and keyboard see if you can borrow them from someone and try again.

Always pop back and let us know the outcome - thanks

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