Help please

Packard bell / Ed1
March 22, 2010 at 11:38:09
Specs: windows xp
help please tryed to turn on my laptop this
morning all i got was about 2 seconds of fan
ond a black screen tryed to go to bios nowt wont go to it what could be wrong could u tell me in pain english please as im a girl and not very tecnical minded thanks

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March 22, 2010 at 12:11:55
First, try plugging an ordinary monitor into the back of the laptop.

You will need to select external monitor, something like F10

Could be screen. or graphics card, or mainboard.

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March 22, 2010 at 12:27:29
fan seems to be working now but still wont go to bios
have tryed a external monitor nowt what do i do next?????
thanks for your help
ps is a graphic card a chip and where would i find it thanks

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March 22, 2010 at 12:27:41
Laptop no video, and battery, AC adapter, power jack T shooting

See response 1:

Monitors should only be plugged in when the computer is not running.

Some laptops will display on an external monitor without you having to do anything.

Some laptops require that you must press a specific key or a key combo (two or more keys) , in order to toggle whether the display is on only the built in display, on only the external display, sometimes both displays (toggle = repeatedly pressing the key or key combo changes which display works, in a loop) . That info is in the Owner's or User's manual for your brand name model

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Related Solutions

March 22, 2010 at 12:42:03
See the part in Response 3 regarding you may have to press a key or key combo in order to get a display on an external monitor.
Go here on another computer and find the manual for your model, look at it, or download it, and find out if that info is in the manual.

The term CARD is frequently mis-used
Most laptops DO NOT have a video or graphics CARD - it's a video or graphics adapter that's built into the motherboard - either it's a separate video chip, or it's video built into the main chipset (in one of the two or more main chips) . It's NOT A CARD unless it's plugged into a slot or connector on the motherboard inside the case and it's removable. The same applies to a sound adapter, a network adapter, etc.- if it's built into the mboard and can't be removed, it's NOT A CARD.

If your main battery is not charged enough, or if it's faulty and can't be charged up enough, or if it isn't installed, most more recent computers will NOT run, or will not boot all the way, on just the AC adapter, or will not run, or will not boot all the way, on both the AC adapter and the battery if the battery isn't charged up enough.

I'm assuming you haven't damaged the laptop.
A laptop techncian who posted here not long ago said the most frequent a laptop has been damaged is:
- the laptop was dropped
- someone spilled liquid on it, or exposed it to liquid, such as rain. It doesn't matter whether the laptop was running at the time - when the main battery is installed in it, the motherboard is always powered in some places.

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March 22, 2010 at 13:10:25
havent dropped it but my 2 year old might have dropped
his milk on it as it felt a bit sticky this morning if he has could i repair it or will i have to buy another

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March 22, 2010 at 13:30:20
Whenever you suspect or know liquid has been spilled on a laptop, you should remove the main battery as soon as you can, and the AC adapter's connection of course, and NOT use the laptop until it has been taken apart and any liquid or dried liquid found has been removed, to minimize the possible damage done.
If you want to try opening up the laptop yourself, I don't know whether Packard Bell has a Maintenance and/or Service manual available on their web site that you can look at or download that tells you how to do that (HP and Compaq and Dell models often do) - if not you could try searching for one on the web. It's quite likely Packard Bell didn't actually make the laptop - it was probably made by some laptop manufacturer for them and merely has Packard Bell brand markings ("branding") on it - sometimes the actual manufacturer has a Maintenance and/or Service manual available on their web site.
Or - you could take the laptop to a local laptop repair place and have them check it out, see how much it would cost to fix it, and go from there. Cleaning up liquid inside laptops is something they do frequently.

If you supply more specific info about what you exact model is, I may be able to help more regarding finding a Maintenance and/or Service manual. E.g. the serial number that works here:

If nothing else, there's probably nothing wrong with the hard drive, if the laptop wasn't dropped - your personal data you have added can be retrieved from the hard drive by connecting it to another computer, and not connecting it so you're booting from it.

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March 22, 2010 at 13:40:38
thanks for all your help

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