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Help! No POST on first ever boot.

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Name: Jackpine
Date: May 13, 2006 at 14:08:18 Pacific
OS: Windows XP Home
CPU/Ram: P4 3.4GHz/2GHZ
Product: Intel/OCZ
Comment:

Help please!

I tried booting my newly built PC and it seems to me that the POST did not run.

The components that were connected to the Asus P5LD2 Deluxe mobo were:

• Intel P4 -650 3.4GHz LGA227 CPU
• 2 x 1GB OCZ DDR2 PC2-5400 667MHz Dual Channel Memory
• Enermax Liberty 500W PSU
• MSI NX7800GTX Video Card
• WD Caviar SE16 2500KS 250GB 16M SATA2 Boot Drive (Data and power connections)
• Sony 1.44MB Floppy (Data and power connections)
• Compaq Monitor V75
• Keyboard
• Optical mouse

The sequence of steps that I took are as follows:

1. Monitor turned on.
2. PSU switch turned on. (The green mobo light came on.)
3. Case power switch turned on. (The power LED came on, and then went off after about 5 seconds, and stayed off.)

All fans operated and in the correct rotation.

As soon as I turned on the power switch, I started pressing DEL, hoping to go into the BIOS.

Well, the monitor stayed blank. No image, no text, nothing.
There were no beeps.

It was hard to tell if the computer ran the POST, because there was no sign of activity on the HDD LED, and nothing showing on the monitor.

I turned off the PC by switching the PSU to off.

I don't know what the next step is in troubleshooting, and would really appreciate some guidance here.


Not all those who wander are lost.

j.r.r. tolkein



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Response Number 1
Name: TekWiz
Date: May 13, 2006 at 14:38:03 Pacific
Reply:

I would begin to troubleshoot by looking at the Asus manual to see what kind of diagnostics the board has.

Some boards have LEDs or voice or beeps to indicate what's wrong. For example on some boards if you remove everything from the board like the video card, other cards, and memory but only leave the CPU, the board would beep to show there is no memory or video card, etc. You want to remove as much as possible and still be able to get a diagnostic code.

I don't know how experienced you are in building PCs, but you could have made an error somewhere, or damaged something. Sometimes you can just get a dead motherboard board as well!!! Boards that don't do anything--no beeps or anything, can be bad.

Are you sure you attached the 12V AUX connector/any other additional connector that may be needed???

I hope you took all static precautions as well--very important. You CANNOT handle any of these parts and not ground yourself.

Let us know what happens! Good luck!

Tek.


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Response Number 2
Name: StuartS
Date: May 13, 2006 at 14:43:22 Pacific
Reply:

First thing I would look at is the CPU heat-sink and fan.

It appears that the BIOS is turning the computer off because it is detecting a problem, possible the CPU overheating because of a badly fitted hearsink, or a fan incorrectly connected.

Is the heat-sink fitted correctly? It is possible with difficulty to fit it the wrong way round which will render it useless.

Did you use heat-sink paste or did the heat sink come with a pad on it?

Is the fan connected the one of the monitored connectors. Pick the wrong one and the BIOS will think the CPU fan is not turning.

Stuart


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Response Number 3
Name: TekWiz
Date: May 13, 2006 at 14:52:19 Pacific
Reply:

Yeah, good point--it does sound like the BIOS is turning the computer off. I think I saw such a thing with a disconnected 12V AUX. Sure it would happen with a CPU fan not being monitorable by the mobo.


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Response Number 4
Name: name
Date: May 13, 2006 at 16:00:19 Pacific
Reply:

Here's what you do:

Start simplifying the problem.

Pull OUT ALL hardware, and hook up ONLY THIS:


The motherboard, with CPU, cooler, and RAM

The keyboard, and monitor, and of course a video card if not built in

The power supply.

THAT IS ALL

DO NOT hook up floppy(s), CDROM's, or hdd's at this time.

If the thing NOW does not post, nor if you can enter the bios/setup, then

Pull the motherboard out of the case, lay out on a safe table (non metallic), and hook up AGAIN as above:

The motherboard, cpu, ram

monitor and keyboard

power supply.

THAT IS ALL

Then, add the floppy, see if that works

next, add the cdrom, see if that works, and so on


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Response Number 5
Name: crunch
Date: May 13, 2006 at 18:11:24 Pacific
Reply:

Yep, Isolate them all. I suspect the CPU. I did recently make a small scratch on the back side of a motherboard, when I lined up the sockets with the holes in the case, I had to push down and over about a quarter of an inch to start the middle screw as upper corner was already started. I wound up useing phone wire to repair six tiny foil runners right beside the screw hole. (very meticuless soldering). You could not see the scratch until applying rubbing alchahol with a tooth brush to the back side of the MOBO. It had the same lights on but nothing happening symtoms.

Crunch


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Response Number 6
Name: Jackpine
Date: May 13, 2006 at 20:43:07 Pacific
Reply:

crunch: I will take my mobo and everything out of the case and inspect, and retry. In your situation, you indicate that the mobo was scratched, yet you suspect that my CPU may be at fault. I would have thought that, from what you wrote, my mobo may be the source of trouble. Why do you suspect the CPU, and not the mobo?

As far as I can tell, I exercised great care in installing the CPU. I handled it carefully, placed it in the socket carefully, and closed the cover carefully. It aligned perfectly in the socket. The CPU was out of its packing case and locked into the LGA775 socket in about 30 seconds.

Not all those who wander are lost.

j.r.r. tolkein


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Response Number 7
Name: name
Date: May 13, 2006 at 20:51:54 Pacific
Reply:

Uh, "doh" how'd 'ee git fum Jackpine to Crunch?


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Response Number 8
Name: TekWiz
Date: May 13, 2006 at 21:18:50 Pacific
Reply:

"Uh, "doh" how'd 'ee git fum Jackpine to Crunch?"

????

Unlikely to be the CPU. It is rare that it's the CPU. Much more likely some mistake in the fans, or a DOA mobo. Strange that it goes on and then turns off though. You should get beeps.

Tek.


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Response Number 9
Name: crunch
Date: May 14, 2006 at 07:56:45 Pacific
Reply:

Been there and done that. I've dealt with bad CPUs and MOBOs. Yes Bios can shut them down. Many BIOS have setting under a heading about power and frequencys that will allow you to select (ignore) to fan speeds and temperatures, that allows you to by-pass that safety shutdown. As one of my ASUS has had a dead CPU fan socket for over a year and I just hooked up the fans 12 volt to a yellow and black therefore the fan's RMP detection is diconnected and must be switched ignore in BIOS!!! Two months ago on a Biostar I installed a new CPU and the monitor went black in 15 minutes, reinstalled everything and it went black in 1 minute, after that nothing would turn on the monitor but all computer lights and fans worked. Reinstalled the old CPU and everything worked!

Crunch


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Response Number 10
Name: TekWiz
Date: May 14, 2006 at 11:11:29 Pacific
Reply:

So, Crunch, you are basically saying that the problem can be caused by either a bad CPU or Mobo and there is no way to tell which unless you swap one of them since the Mobo won't beep either way.


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Response Number 11
Name: Jackpine
Date: May 14, 2006 at 19:03:48 Pacific
Reply:

Latest development:

Everything stripped out of case. Assembled mobo on cardboard. Hooked up PSU (24-pin main and 8-pin ATX12V supplies). Connected CPU and PSU fans to correct plugs. Installed video card and connected power supply. Connected monitor and keyboard only. Removed both memory sticks. I was able to connect the case speaker and power wires to the mobo. Turned power on. Monitor stayed black. CPU, PSU, and video card fans operated. While pressing DEL, the speakers made a sound: 1 long beep, followed by 2 short beeps, repeated. (This is the first time the speakers made a sound.)

I reinstalled both memory sticks and turned it on. This time, the monitor also stayed black, but there was no sound at all.

I also inspected the mobo for any scratches that I may have caused during installation, but I did not find any. (I tried to be careful when I installed it and put in the screws.)

So... there is some more information to the puzzle. I can guess that it might be the cpu, mobo, or memory. Are there any more diagnostics that I can do?

Not all those who wander are lost.

j.r.r. tolkein


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Response Number 12
Name: keito
Date: May 16, 2006 at 06:29:10 Pacific
Reply:

try the memory in different slots. I had a blank screen on an initial boot once and removed a stick of ram (from 2 to 1) and it solved the problem.

Probably a stupid question this really, but, has the case got any form of chassis detection protection on it?

Make sure the case is closed up if so =0)


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Response Number 13
Name: Jackpine
Date: May 16, 2006 at 14:51:19 Pacific
Reply:

I installed one stick in one DIMM slot and turned on the pc to see what would happen. With one of the sticks, I got a beep and messages on the monitor, like "scanning for IDE drives", "IT8211 ATTAPI BIOS v1.3.1.61," and "Reboot and Select proper Boot Device or Insert Boot Media in selected Boot Drive and press a key." The stick that worked gave the same results in each of the four DIMM slots.

I did this with the other stick and got no response: no beep, black monitor.

I also tried every combination possible using both sticks. In these tests, the results were all no beep and black monitor.

A faulty memory stick possibly?

I took both sticks to the store where I bought them and explained the problem. They tested them and confirmed that one stick was faulty.

They gave me a new matched set which they tested before I left the store.

At home, I installed both sticks (one in A1 and one in B1) and turned on the power. This time I got a beep, and the same messages on the monitor that I only got before with one good stick installed. Success!

Now I can concentrate on installing the other components one by one and checking at each step.

By the way, my case does have a chassis intrusion device, but it is disabled, and I had everything out of the case laying on cardboard.

Thanks to all for the suggestions and help.

Not all those who wander are lost.

j.r.r. tolkein


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