HDD does not spin up

July 30, 2016 at 10:19:37
Specs: Windows 64
i have a 1 TB TOSHIBA HDD. it does work properly when i connect it to my VAIO laptop but it does not spin up on my ASUS laptop and recognize nothing. just the lamp becomes on. please help.

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July 30, 2016 at 10:55:57
How are connecting the drive to the Vaio, and to the Asus?

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July 30, 2016 at 11:01:18
oh sorry i forgot to mention it's a usb3 external

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July 30, 2016 at 11:18:51
This drive is in a housing/case with usb3 as the spec.?

What model is the drive etc., and housing if the Toshiba drive was biught without a case/housing?

Does the unit have an integral (usually short) usb cable; or is it the more common type where you attach a cable to the unit and the other end to a usb2 or 3 port? If the separate cable type, have you tried another cable (ideally trying both usb2 and usb3 cables in turn.

Are the usb ports on the Vaio and the Asos usb3?

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Related Solutions

July 30, 2016 at 20:18:51
Do other devices work in the Asus USB port?

Does the drive have its own power supply or does it rely on power from the port?

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