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HDD Appears In BIOS But Not Windows

January 24, 2007 at 17:40:03
Specs: XP Pro SP2, 1.8Ghz/512DDR

Hey there,

My Western Digital 2500JS SATA II 250 GB HDD is being recognized in my BIOS but Windows cannot see it and when I run the Western Digital Data Lifeguard Tools and Click "Set Up Your Hard Drive" it says "No Western Digital hard drives were detected on your system".

I have the jumper in the "Option 1" slot in the HDD as I have a SATA I Motherboard just as it says to do to run it at 150 Mb/s.

I have installed the SATA drivers too.

Also I am not installing Windows on it, I am using it as a secondary drive.

Is there anything else I can try?

Thanks a lot for any help I am stumped!


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#1
January 24, 2007 at 18:10:31

Did you partiton & format it?

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#2
January 24, 2007 at 21:19:37

in windows right click on my computer icon/manage/disk management. You should see that drive in there. all you have to do is right click on it and format it and your done. Now Windows will see.

AMD Athlon 64 X2 4600+ OC 2.7ghz
2GB Dual Channel DDR 3200
Nvidia 7900GT
SATA II 2x 300gig 7200rpm 16mb cache RAID-0+1
Gigabyte Nforce 4 SLI



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#3
January 25, 2007 at 08:14:41

Depending on which SATA header on the mboard you have that hard drive connected to, the drive must be jumpered as master or slave, as well as, in your case, being jumpered to run at 150mbps. (Personally I never use CS - cable select - jumpering). To determine which way the drive should be jumpered on which SATA header see your mboard manual.
Note that the label on the hard drive that shows where the jumpers go may be upside down or backwards in relation to the jumper pins on the back of the drive - usually it shows the pins in relation to where the power connector plugs in - go by that.
Or you can look up the jumper settings for your model on the manufacturer's web site if the drive is already installed and you would have to remove it see the label.

Some more recent computer bioses will recognize a drive even if it is jumpered as slave when it should be jumpered as master, but the WD Lifeguard Tools utility, or Windows, may not recognize the drive if it is jumpered as slave when it should be jumpered as master.

If Windows is recognizing the drive, there will be an entry for it in Device Manager - Disk Drives, and it will show up in Control Panel - Administrative Tools - Computer Management - Disk Management.
If the drive is not partitioned and formatted yet it will not show up in My Computer and Windows Explorer - you can do that in Disk Mangement, or use a utility that is supplied with the hard drive or that can be downloaded from the manufacturer of the hard drive's web site, in your case WD's Lifeguard Tools.

Also see your mboard manual regarding SATA drive settings - e.g. SATA drives can be in IDE emulation mode, or in one of several other modes.

If the drive you are installing is going to be the one Windows boots from, you must install SATA drivers for the mboard SATA controllers near the beginning of Setup, otherwise Windows can't see the drive. If you are using the drive only for storage and there is already another drive that Windows boots from that is SATA, or it's IDE and the mboard drivers have been loaded including those for the SATA controllers on the mboard(which is standard procedure)the SATA drivers are already there and the drive will be recognized in Windows.


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Related Solutions

#4
January 25, 2007 at 15:16:34

Windows XP/2000 will be able to load certain SATA drives during install natively but not many and more then likely you will need the SATA drivers for it when you first install Windows XP/2000. Windows Vista on the other hand doesn't need SATA drivers during installation because they are built right in unless you are setting up an SATA drive as RAID, which is great, because that's one less driver you have to install.

AMD Athlon 64 X2 4600+ OC 2.7ghz
2GB Dual Channel DDR 3200
Nvidia 7900GT
SATA II 2x 300gig 7200rpm 16mb cache RAID-0+1
Gigabyte Nforce 4 SLI



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#5
January 25, 2007 at 19:30:34

Cobra_R

Heeltaker said in the first post:

"Also I am not installing Windows on it, I am using it as a secondary drive"


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#6
January 26, 2007 at 18:31:22

then there shouldn't bhe a need to install the SATA drivers if it isn't the main drive that he is going to install Windows on. I never had a problem with the need of installing SATA drivers as a secondary hard drive.

AMD Athlon 64 X2 4600+ OC 2.7ghz
2GB Dual Channel DDR 3200
Nvidia 7900GT
SATA II 2x 300gig 7200rpm 16mb cache RAID-0+1
Gigabyte Nforce 4 SLI



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#7
January 26, 2007 at 21:50:24

Of course, as I said in last part response 3.

I think maybe HeelTaker has left the building anyway.


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#8
February 4, 2007 at 05:00:19

Thanks guys but WD got back to me, and it turns out that my MoBo (OF COURSE!) has a chipset that has issues with SATA II drives so that was that.

Thanks anyways for trying to help everybody.


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#9
February 4, 2007 at 21:24:55

Maybe so but I haven't seen or heard of a SATA only chipset yet that wouldn't work with a SATA II drive that can be set to SATA (SATA I) mode.

Thanks for finished up the thread.


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