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WD153AA failed. Replaced with a WD204BA 20 GB HD. The hard drive is correct in BIOS but not seen during Windows2000 install. I have none of the Gateway CDs that came with the system. Ideas?
Is the drive jumper set correctly? You have three choices:
1. Master
2. Slave
3. Cable Select (CS)
Some computers want you to use Cable Select (CS). With others you can use either Master/Slave or Cable Select. Check your old drive to see which method they used.To make a drive a Master select the Master jumper and connect it to the end IDE connector. To make a drive a Slave select the Slave jumper and connect it to the middle IDE connector.
If the Cable Select jumper is selected then plugging the drive into the end connector automatically makes it the master drive. Plugging the drive into middle connector automatically makes it a slave drive.
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I currently have the CS jumper set and the drive is plugged into the end connector (marked master). Thanks for the effort though.
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try changing it to master
Hopefully my advice will help you...Please post back with your results....thanks
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Windows never sees the hard drive. The BIOS only sees it with the jumper for CS. Could there be some Gateway software missing?
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Not likely.
When you say windows doesn't see the drive do you mean that a working 2000 system doesn't see it when attached as a second drive or do you mean the windows installation doesn't see it?
I'm not sure about how 2000 partitions so just temporarily get a 98 bootdisk and boot up the computer with it. At the a:\> prompt type fdisk and enter, Y to large disk support, then option 4. Exactly what does it say?
If 98 fdisk see the drive OK then the problem is probably not with the drive. If you don't have one, you can get a file to create a 98 bootdisk at www.bootdisk.com.
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When a device is jumpered for CS, the end IDE cable connector is master, the middle is slave.
This is true for both primary and secondary IDE cables.If jumpered for Master or Slave, any connector is used.
If jumpered for slave, if there is another device on that IDE cable, it may need to be jumperd for 'master with slave' as opposed to master.
If the new hdd is to be drive C:, is it possible you have 'wrongly' connected it to the secondary IDE?
Check in the bios:-
a) to see that all the hdd capacity is 'seen'. If not, a drive manager program will need to be downloaded from the hdd makers website.
b) sometimes in the bios a device has to be enabled in more than one place.Good Luck - Keep us posted.
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I went to bootdisk.com and made a 98 boot disk. When I booted to the A drive and ran fdisk the response was "no fixed disk present". The BIOS sees the HD as the primary master.
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For western digital drives, a single drive has no jumpers. If there are two drives on the same cable then you jumper the 'master' as master.
That may not be it since the bios seems to see the drive but check anyway.
Make sure the drive is identified properly in cmos--usually as AUTO.
Make sure the connection is tight. The bios may see a HD even if the connection is bad or loose.
If it's none of those I'd think the drive is bad.
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Has the hdd been used before? If so:-
If the bios 'sees' the hdd with ALL its capacity,
but the o/s does *NOT* see the hdd,
AND the hdd has been used previously,
1) check the hdd params as sometimes these can differ for the same hdd
2) check how it was partitioned and formatted (fat16 or what?). e.g. if NTFS w98 may have problems.Good Luck - Keep us posted
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Found the drive. I put the HD in a different (working) PC and removed the partition, it was formatted with NTFS. Installed in original PC and is now formatting. I thank all of you who helped to get this resolved. I will return the PC to it owner and make a kid very happy. Thanks again.
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