Hardware password on Dell laptop?

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Hardware password on Dell laptop?

Original Message

Name: vien
Date: September 12, 2007 at 00:23:55 Pacific
Subject: Hardware password on Dell laptop?
OS: Windows XP Professional
CPU/Ram: Pentium 4 2.4GHz, 256MB R
Model/Manufacturer: Custom build computer sys

Comment:

Hi everyone,
One of mine friends' wife who bought a used Dell laptop from her company. When the laptop is turned on, it asks to enter the password. Since we don't know the password, so we can't enter for it. I also try to get into the BIOS, but can't get in. Is there a way to break this password? Is this the hardware password that uses to prevent from stolen? Is this a unique password anh created by Dell company? Thank you for any suggestion.

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Response Number 1

Name: Richard59
Date: September 12, 2007 at 02:23:24 Pacific

Reply: (edit)

Tell your friend's wife to go back to the company and ask for the password.
laptop power-on passwords cannot be bypassed, and yes they are designed to deter theft.
You may be able to send the machine in to dell and have them unlock it provided you can produce proof of ownership
I used to have a signature but it disappeared and I just couldn't be bothered writing another so please feel free to ingore this.

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Response Number 2

Name: vien
Date: September 12, 2007 at 08:18:29 Pacific

Reply: (edit)

Thank you very much Richard59 for your suggestion.

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Response Number 3

Name: Jennifer SUMN
Date: September 13, 2007 at 07:12:07 Pacific

Reply: (edit)

She'll also need to change the ownership of the laptop, so that if Dell's support is needed in the future, she'll be the registered owner.
Life's more painless for the brainless.

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