harddrive on a password protected laptop

April 30, 2011 at 11:28:41
Specs: Windows 7
I have an acer laptop i'm trying to fix but the hard drive has a password protection that it asks for during the bios startup. If i replace the hard drive will it get rid of the password?

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#1
April 30, 2011 at 11:36:38
The hard drive is not the storage location for current password protection. It's in the BIOS. Ask the owner for it or replace the BIOS chip. Resetting the CMOS will not clear the password. It is a thieft deterent integral to the system.


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#2
April 30, 2011 at 11:42:21
ok thanks. The owner doesn't know the password thats what im trying to fix so i will just replace the bios chip

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#3
April 30, 2011 at 14:19:59
I doubt you can do that. The security scheme is embedded on the system. Some of the newer laptops can only be recovered by the factory. Contact them for exact procedure. They did a pretty good job of protecting laptops this way. In some cases the actual registered owner would need to be contacted to prove ownership.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#4
April 30, 2011 at 14:22:51
the issue is that the actual owner sold it to a pawn shop and my client brought it from the shop. The shop owner has no info on the guy he bought it from. So i have no choice but to send it to acer for them to unlock

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#5
April 30, 2011 at 16:00:11
The whole situation screams STOLEN loud & clear and the onus is on the pawn shop.

Any pawn shop operator with any experience would have seen the machine boot up and asked for passwords from the seller before parting with their money and so should your client.

Take it back and demand the money back for it. At least in this country, pawn shops are required to obtain ID from any seller they buy from.

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#6
April 30, 2011 at 16:11:30
While the onus my be on the shop owner, who would buy a laptop that won't boot?

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