|My friend has a Dell Inspiron 1545 that is a few years old now. It came with Windows 7 64-bit. The original hard drive started to go bad around five months ago, so I replaced it with another one that had a high rating on Newegg, re-installed Windows 7 64-bit, put as much of my friend's data as I could get from the old drive onto the new one, and encrypted the entire drive with TrueCrypt.|
My friend told me that he recently started the laptop and got a message saying that it wasn't shut down properly, though he claims that he didn't shut it down improperly. The laptop still worked, though. But then the next time he tried to use it, it wouldn't boot. Instead, it gave a BSOD (0x00000074 - BAD_SYSTEM_CONFIG_INFO). I tried getting into safe mode, but it didn't work. I ran Dell's on-board diagnostics and got this message:
Error Code 0146.
Msg: Error Code 2000-0146
Msg: Hard Drive 0 - self test log contains previous error(s)
The given error code and message can be used by Dell Technical Support to help diagnose the problem.
Do you want to continue testing?
Everything else in the diagnostics looked good, though. I didn't see anywhere in the BIOS that I could access the self test log. I kind of wonder if the tool just has issues with drives that are completely encrypted. I would doubt that a drive would go bad so quickly—especially if it's rated so well.
I decided to bite the bullet and do a full re-install of Windows. So I backed up the drive's data and then removed all of its partitions. I then created a new NTFS partition, booted with a Windows 7 DVD, went into the command prompt, and typed CHKDSK C: /X /B. It took a while to finish and in the end, it said that it added a certain amount of bad clusters to the Bad Clusters File. So I ran the same command and it did the same thing, only this time the amount of bad clusters was different. I've done this probably ten times now and each time, it has reported that it added a certain amount of bad clusters to the Bad Clusters File. The most recent time I did this, the amount was 1488. Why does it keep doing this? Is the hard drive truly dying? Should I replace it with an SSD?
Any help would be much appreciated. Thank you!