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Hard Drive Click
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Original Message
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Name: DVation
Date: March 6, 2003 at 16:13:52 Pacific
Subject: Hard Drive Click
OS: WinXP
CPU/Ram: AthlonXP 2000
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Comment: I bought a new WD 120GB SE about 3-4 months ago and use it constantly. Tonight I re-arranged the way my devices were hooked up, including this drive. When I booted back up everything was fine. I started playing some music from that drive and in about 5 minutes the music stopped and I heard clicking about every 2 seconds from the drive. I rebooted, and the BIOS didnt detect the drive (its on a slave, CD-RW on master). So I shut down and took the drive out, saw nothing wrong, put it back in and its running fine so far though I'm not using it for any file access, I can still access the directories though. So far so good. My questions is, do you think this was just some freak weird thing that happened and I should be ok or should I quickly invest in a new 120GB drive (completely filled with files I do not want to lose)? Just wondering what the opinions are, cause in my experience as a technician once the heads crash they dont work again. Aby suggestions welcomed. Thanks
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Response Number 1
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Name: Ken
Date: March 6, 2003 at 16:23:55 Pacific
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Reply: (edit)Well, the few times I have heard clicking from hard drives was followed shortly by the drives being dead. If I am wrong in your case, so be it. But, if you have data on the drive that you can't live without, then back it up constantly. That way if the bad thing happens, no big deal.
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Response Number 2
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Name: Bill McMinn
Date: March 6, 2003 at 16:33:46 Pacific
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Reply: (edit)It has always been my belief that the a hard drive should always be the master. Try jumpering the hard drive as the master and the burner as the slave. If you can access the data, back up the most of the data on the drive as you can.
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Response Number 3
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Name: DVation
Date: March 6, 2003 at 16:50:37 Pacific
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Reply: (edit)are there any utilities available that might be able to tell me how 'healthy' my drive is?
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Response Number 4
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Reply: (edit)The IDE ribbon cable could have been loose, this could have caused the knocking. I myself have a 20gig WD HDD that sometimes does go knock, knock, knock, but the data is backed up so if it goes, no big deal but it has been doing it for almost 6months now. If you want to test the drive though, go here and download this. It is WD's HDD diag. utility. GWSCAN KTTD
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Response Number 6
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Name: DVation
Date: March 6, 2003 at 18:17:12 Pacific
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Reply: (edit)well it passed all the western digital tests...does anybody know how reliable these tests are?
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Response Number 7
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Name: www
Date: March 6, 2003 at 22:00:11 Pacific
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Reply: (edit)i just got a replacement 80gig wd drive under warranty, free from the place where i bought my pc,mine was doing a click click, and on a few of those the pc would lock up,and a hard reset, was the only option. check wdc.coms support site to see if yours is under warranty. just enter your serial number,and it will tell you how long
you have left, or if the warranty has expired.
(and it passed all of their diag tests, even the online one.)
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Response Number 8
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Name: scootr
Date: March 7, 2003 at 09:02:06 Pacific
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Reply: (edit)DVation,
well, i can tell you that the WD drive tester is very reliable. I've been using WD's for bout20 years and swear by em. WD has a great warranty/replacement service, but they wont replace the drive without drive being tested by Lifeguard and a error code given. so, here is what you do if the drive keeps giving you problems. (NOTE: ONLY do this if your drive is giving you freaky errors and no error code is reported by WD Lifeguard AND the drive is still under warranty!) >Copy all the data off of the drive that you want to keep.
>remove the drive from your system
>hold drive bout 2 feet off of ground
>drop drive
>run lifeguard see if error code appears
>call WD for warranty replacement just a suggestion! has worked for me in the past.
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Response Number 9
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Name: scootr
Date: March 7, 2003 at 09:18:52 Pacific
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Reply: (edit)oops.. correction.. fat finger friday hard at work!! should read "been usin em for 10 years" not 20.
I def. need more coffee!!
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