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Solved Graphics cards keep failing.

December 18, 2012 at 11:22:28
Specs: Windows 7

Hi. I have a recurring problem with my graphics cards. Anytime I try to run some online games the card just fails. 2 games have caused this so far, Combat Arms and Day of Defeat source. Other games work fine, such as World of Tanks, Hawken and World of Warplanes.

The card fails before I get into the game, even before I get to log in. The cards that have failed have been 2 HD 7770s and now a HD 7750.

My PC is running with a Gigabyte 970A-D3 motherboard, an AMD FX-4100 quad core at 3.6ghz, 8gb Ram and windows 7-64 bit.

Any help would be much appreciated.


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✔ Best Answer
December 20, 2012 at 04:58:43

I do not know if the power supply is bad, I only suggested the possibility. Look into your BIOS set up and read all of the voltages there. Each of them need to be within 5% +/- of their nominal values. This means that the 12 Volt must be between 11.4 Volts and 12.6 Volts. If any of the values differ more than this acceptable variation, then it is time to replace it.

Do not go cheap on your power supply, the one you list the specs of still has two 12Volt rails and each of them are only slightly above what your old one has. Those 5V and 3.3V numbers are higher than needed which is a popular method to push up the overall Wattage rating (useless wattage) in order to get more money for it. The thing you are looking for in a power supply are:
A Single 12 Volt Rail
80% or greater certified efficient rating
Active PFC
Significantly higher 12Volt Amperage numbers than on the lower voltage numbers
Quality Name Brand
Longer Warranty period (indicates the company has confidence in their product) of 3 to 5 years
High consumer ratings on the product on trusted internet sites. In the USA, I use NewEgg.com and TigerDirect.com for price and consumer ratings. If it does not have 4 or 5 stars (or 'eggs' on newegg), I will not even look at it, and both sites allow me to sort product results by consumer ratings which makes it easier to shop for quality components at a good price. Here is an example:
http://www.newegg.com/Product/Produ...
The Details tab gives you the numbers and the Feedback tab gives you the ratings. This one has 5 'eggs' and the details does not indicate any tendency towards problems.

You have to be a little bit crazy to keep you from going insane.



#1
December 18, 2012 at 11:46:18

What do u see on the screen when the card fails?
I don't think it is a video card problem, may be those two games have issues with radeon driver.

You know the real meaning of peace only if you have been through the war.


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#2
December 18, 2012 at 12:39:53

Black screen, then the screen tries analogue and digital inputs before going into standby. I have tried the card in another pc and it doesn't work in there either.

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#3
December 18, 2012 at 19:41:19

What about offline games?
I guess the other machine doesn't support PCIe 3.0 v-cards.
Do u have latest radeon driver installed.
Again your v-cards are fine, we are dealing with soft issues.

You know the real meaning of peace only if you have been through the war.


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Related Solutions

#4
December 18, 2012 at 20:03:55

You have left out a very important bit of information: your power supply specs.
Please post your current power supply make and model number as well as all of the detailed specs. This includes not only the total Wattage, but the Amperage on each of the different Voltage Rails (3.3Volt, 5Volt, and any/all 12Volt rail(s)).
This is important to make sure that your power supply can handle your system and your video card, especially on it's 12Volt Rail(s).

You have to be a little bit crazy to keep you from going insane.


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#5
December 19, 2012 at 00:48:11

Thanks for the replies so far.

I don't play any offline games due to a lack of spare time (wife, kids, work etc). I will try one of my (old) games when I get home from work.

The driver is version 9.2.0.0 which it says is the latest available.

Power supply is an OCZ700SXS.
Output is 3.3v - 36A, 5v - 30A, 12v1 - 18A, 12v2 - 18A, 12v3 - 18A, 12v4 - 18A.

Hope that helps.


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#6
December 19, 2012 at 19:05:52

700 Watts should be enough. Four 12 Volt rails is old technology since it only has 18Amps on each rail and that does not distribute all of the power available to where it might be needed. Saying that, the HD 7770 only requires a 500Watt power supply with a single 75Watt PCIe connector (approximately 6 Amps at 12 Volt) and that should not be beyond your 700 Watt unit.
Have you tried using your other PCIe connector? If your power supply is having trouble with one of it's 12 Volt rails or it's associated circuitry, the other connector would draw from different rails. Also, you do not know if the rail(s) your PCIe connector you are using is the same one that is powering the internal PCIe socket, drawing most of it's power from only one rail. Switching to the other connector is certainly worth the try.

You have to be a little bit crazy to keep you from going insane.


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#7
December 20, 2012 at 00:35:58

I have tried both PCIe connectors. The HD7770 died on PCIe1 and the HD7750 died on PCIe2. So would it be worth getting a new PSU then? The specs are
Output:
3.3V: 26A
5V: 28A
12V1: 20A
12V2: 20A
+5VSB: 2A
Only £20, so it won't break the bank.

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#8
December 20, 2012 at 04:58:43
✔ Best Answer

I do not know if the power supply is bad, I only suggested the possibility. Look into your BIOS set up and read all of the voltages there. Each of them need to be within 5% +/- of their nominal values. This means that the 12 Volt must be between 11.4 Volts and 12.6 Volts. If any of the values differ more than this acceptable variation, then it is time to replace it.

Do not go cheap on your power supply, the one you list the specs of still has two 12Volt rails and each of them are only slightly above what your old one has. Those 5V and 3.3V numbers are higher than needed which is a popular method to push up the overall Wattage rating (useless wattage) in order to get more money for it. The thing you are looking for in a power supply are:
A Single 12 Volt Rail
80% or greater certified efficient rating
Active PFC
Significantly higher 12Volt Amperage numbers than on the lower voltage numbers
Quality Name Brand
Longer Warranty period (indicates the company has confidence in their product) of 3 to 5 years
High consumer ratings on the product on trusted internet sites. In the USA, I use NewEgg.com and TigerDirect.com for price and consumer ratings. If it does not have 4 or 5 stars (or 'eggs' on newegg), I will not even look at it, and both sites allow me to sort product results by consumer ratings which makes it easier to shop for quality components at a good price. Here is an example:
http://www.newegg.com/Product/Produ...
The Details tab gives you the numbers and the Feedback tab gives you the ratings. This one has 5 'eggs' and the details does not indicate any tendency towards problems.

You have to be a little bit crazy to keep you from going insane.


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