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Graphics card failure?

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Name: AshTheIdiot
Date: November 30, 2008 at 13:11:15 Pacific
OS: XP SP2
CPU/Ram: AMD 4GB RAM
Comment:

Hi,

I was loading a game up yesterday when I started getting lots of very strange errors on the screen. I assumed that it was the game so I closed it down, only to find the start menu and desktop had the same problem.

Restarting didn't help, and now the problem occurs during starting and I got a really corrupt screen where the details of the graphics card normally appear. Now the computer won't boot up properly but I managed to get into safe mode. I took a screenshot...

http://www.source-designs.co.uk/des...

The card is a Sparkle 8600GTS. I've heard people mentioning errors like this when having problems with their PSU so could anyone confirm what could be causing this?




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Response Number 1
Name: OtheHill
Date: November 30, 2008 at 14:15:52 Pacific
Reply:

What do the pre-Windows screens look like?


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Response Number 2
Name: cliffpage
Date: November 30, 2008 at 14:52:45 Pacific
Reply:

in my experience that is a graphics card hardware problem that is not fixable. however i would remove card from slot, make sure contacts are clean and reinstal - but the likelihood is it will make no difference


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Response Number 3
Name: supertrucker
Date: November 30, 2008 at 22:55:31 Pacific
Reply:

Did the game try to update directx?

on the road again!!


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Response Number 4
Name: AshTheIdiot
Date: November 30, 2008 at 23:10:46 Pacific
Reply:

The error occurs during the XP loading screen and in the BIOS screen.

I have already tried removing the card and this didn't do anything. It seems to be working fine after it's been left for a while but the problem reappears after XP has loaded. Although, the first screen I see after turning it on is always corrupt now (normally the version of the graphics card BIOS is displayed).

Oh, and no, the game didn't try to udpate DirectX. I had the latest version and had played on the game already that day and plenty of times the week before.


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Response Number 5
Name: supertrucker
Date: November 30, 2008 at 23:39:15 Pacific
Reply:

Do you have another card you can drop in instead? Or onboard graphics? If so boot that way and attempt a sys restore. Uninstall the 8600 drivers. if this works then try to reinstall the 8600. With new drivers. Could be currupted drivers.

on the road again!!


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Response Number 6
Name: AshTheIdiot
Date: December 1, 2008 at 00:09:51 Pacific
Reply:

No, I don't have another card. If I'm able to get into safe mode again I could try reinstalling the drivers there.

Although, surely the error appearing before XP has loaded indicates that it's not a driver problem?


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Response Number 7
Name: OtheHill
Date: December 1, 2008 at 05:25:53 Pacific
Reply:

If the POST screens at start up are corrupted then drivers are not the problem. You card is probably defective. Drivers don't come into play until Windows starts.


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Response Number 8
Name: AshTheIdiot
Date: December 1, 2008 at 10:12:21 Pacific
Reply:

Yeah. It seems like when I leave it off for a while it loads up ok until it gets to windows, but any restarts after that the problem is there straight after I turn the power on.

I think I'll just get a new card. I'm sure I'll be back soon if the problem doesn't go away. I might be a little more worried though!


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Response Number 9
Name: OtheHill
Date: December 1, 2008 at 10:16:19 Pacific
Reply:

If the card has a cooling fan on it that may have quit on you.

If it isn't an expensive card then it probably isn't worth bothering with.


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Response Number 10
Name: AshTheIdiot
Date: December 1, 2008 at 10:29:56 Pacific
Reply:

It does but it looks like it's working fine. The card itself seems quite cool as well.

It wasn't a particularly expensive card in the range so I guess I got what I paid for. The one I'm looking at is a more familiar name.


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Response Number 11
Name: supertrucker
Date: December 1, 2008 at 10:47:56 Pacific
Reply:

I think the cards bad also but I have also seen cards woth currupt firmware (rare but happens). only way to know that is a flash of the gpu. Or drop $100 on a newer card if you can ;). G/l

on the road again!!


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Response Number 12
Name: OtheHill
Date: December 1, 2008 at 11:07:12 Pacific
Reply:

supertrucker

I don't think that would produce random corruption in the POST screens. The OP stated that if they start cold the POST screens are OK. If they reboot after using the computer the POST screens are corrupt.


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Response Number 13
Name: borelli35
Date: December 1, 2008 at 20:41:57 Pacific
Reply:

Four different situations that I've seen this in: 1) corrupt or conflicting device drivers, 2) corrupt swap/page file, 3) damaged extended memory or 4) damaged display adapter.

John W. Borelli
IT Specialist
OmniIT
borelli35


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Response Number 14
Name: supertrucker
Date: December 1, 2008 at 22:53:50 Pacific
Reply:

True othehill. Guess its that old "wait! I can fix it" kicking in lol. As I posted earlier though I agree it sounds like the is toast. Wonder how the kid made out with the os disk.

on the road again!!


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Response Number 15
Name: supertrucker
Date: December 2, 2008 at 08:50:03 Pacific
Reply:

Ok now I'm awake "long day otr yesterday". Othehill what was trying to get at is most gpus above the 5000 series have onboard firmware (upgradeable) that runs even during post (that's why you'll see the gpu post first). I've had gpus do this when the oem graphics utility is installed and gets hit with a bug. Either way at this point its best to get a new card :).

on the road again!!


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Response Number 16
Name: OtheHill
Date: December 2, 2008 at 09:20:22 Pacific
Reply:

Learn something new most every day. In that case it may be worthwhile for the OP to flash the card.


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Response Number 17
Name: supertrucker
Date: December 2, 2008 at 10:52:11 Pacific
Reply:

as I've learned a lot from you, jam and most of the other c/n users.

on the road again!!


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Response Number 18
Name: OtheHill
Date: December 2, 2008 at 11:17:56 Pacific
Reply:

I just reviewed the mission statement of this site yesterday. Basically it states that no one knows everything so having many minds working toward a solution is the best method of resolution.


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Response Number 19
Name: supertrucker
Date: December 2, 2008 at 11:28:26 Pacific
Reply:

True words. The more input (usually)= eventual resilution of of the problem.

on the road again!!


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Response Number 20
Name: supertrucker
Date: December 2, 2008 at 11:39:08 Pacific
Reply:

I haven't been on c/n much in the last 2-3 yrs til lately. I realized I was getting rusty. Decided to make time because you folks actually make me think! Lol! Thks! Where's that aspirin? Lol

on the road again!!


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