GPU Crash no more detected by Windows 10

September 28, 2016 at 07:57:14
Specs: Windows 64
Hello, I recently built a PC with a Gtx 970 from Gigabyte, it crashes randomly in games and some times even when browsing. But yesterday, I turned on the computer the fan of the card were spinning at max and I have no video signal from the GPU, and it is no more detected by Windows 10.
Can someone help me please ?

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#1
September 28, 2016 at 10:09:32
You should have posted your question in the hardware forum.

Please post your system specs, especially the make/model & wattage of your power supply.


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#2
September 28, 2016 at 10:15:07
Didn't know if it's a hardware issue or software (driver) issue, thank you for the answer.
Specs:

Motherboard: Gigabyte Z97-HD3
PSU : Corsair CX600M
GPU : Gtx 970 G1 Gaming
CPU : i5 4460
RAM : 8Gb


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#3
September 29, 2016 at 06:05:10
The PSU should be adequate. Checking for a driver issue is easy enough. Simply uninstall your current driver & then download & install the latest available from the NVidia site. Have you monitored both the GPU & CPU temps to make sure they're not overheating?

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#4
September 29, 2016 at 06:10:09
The Wattage isn't enough ? Like I said it's no more detected, when I start the computer the fan of the GPU are at 100%, when I try to install a driver it says no compatible device or something like that. The CPU temp is fine because when it crashes the pc still work, and after addind two more fans last week and when gaming the GPU temp doesn't exceed 70°C or 65°C.

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#5
September 29, 2016 at 13:28:00
If the GPU isn't being detected, how are you getting a display on the screen? Did you switch the monitor cable to the onboard graphics port?

Like I said in my 1st response, the PSU should be adequate. Do you have both a 6-pin & 8-pin PCIe power plug connected to the card? Make sure the card is fully seated in its slot & that both power plugs are securely connected. And connect the monitor cable to the card, not the motherboard.


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#6
September 29, 2016 at 14:23:38
I checked all the connections, the GPU was working fine before I updated to the last driver, I got a first crash in game and had a similar issue, I let the pc on for like one day and then the fan randomly slowed down and I restarted the pc, the GPU was detected.
But this time, it's been like 4 or 5 days.

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#7
September 29, 2016 at 16:55:14
You didn't answer all my questions.

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#8
September 29, 2016 at 16:58:45
Oh, Yes I have both the onboard and GPU plugged, and I have the extra 6&8 pin power plugged I replugged the GPU to make sure it's correctly seated

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#9
October 1, 2016 at 06:10:56
How about this one >> "If the GPU isn't being detected, how are you getting a display on the screen?"

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#10
October 1, 2016 at 06:31:31
I told you I'm working with the onboard graphic, it's the gtx 970 that isn't detected.

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#11
October 2, 2016 at 09:04:20
What happens when you boot the system with the monitor cable connected to the video card? Do you see the Gigabyte splash screen or nothing at all?

Make sure you've disabled the intel processor graphics in the BIOS & set the initial display output to PCIe 1 slot.

message edited by riider


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#12
October 2, 2016 at 09:07:25
By default, it's PCIe 1 slot but I didn't disable the intel processor.
This can make any difference ?

EDIT : Ok, I tried on another PC with 800W PSU and it's the same issue, Now we are sure that the GPU is faulty ?

message edited by Jaafarbi


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#13
October 3, 2016 at 12:34:36
Ok, I tried on another PC with 800W PSU and it's the same issue, Now we are sure that the GPU is faulty ?

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