Gatway M-2414u laptop won't boot or do anything else

Gateway / W3644
August 6, 2013 at 19:24:46
Specs: Windows 7, 1.9 GHz / 4GB
Good Evening:

I was checking a friend's laptop because it won't start. The computer is the Gateway m-2414u. Basically the computer when I turn it on, the LED panel buttons lights up and the screen makes a small blink but after that, nothing happens. The only two icons in the LED panel on are the numslock and capslock.

So far, I've tested the RAM with other computer and they worked. And used the other's laptop RAM in this one but nothing. I have tested the HDD and is working normally.

I appreciate any thought or tips.

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August 7, 2013 at 02:27:25
Have you tried to connect an external monitor to the laptop to eliminate the laptops screen?

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August 7, 2013 at 10:48:19
Good afternoon, Yes, I tried that and via HDMI and nothing.

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