Gateway/Vista starts up with blank screen & cursor

December 13, 2011 at 13:05:33
Specs: Windows XP
Daughter's Gateway Laptop with Vista operating system starts up and after showing Gateway Symbol and then "Microsoft" with moving green bar goes to a blank illuminated screen with the cursor. No icons or background. No response with Ctr + Alt + Del. Tried hard shut down, Removing Battery and doing hard shut down/restart. Tried starting in safe mode. Tried holding down F8 during start up and doing start up repair; screen still blank. Any ideas....?

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December 13, 2011 at 17:04:30
If F8 doesn't work then you need to boot to a DVD. Hopefully you have or have made a recovery cd that is used to repair this. Otherwise you need to boot to a live linux cd and get your data off and then try to reload the OS.

It might be possible to use recovery disks and save your data, I just don't know what you have or what gateway offers. I know they don't offer much in the way of a manual.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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