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gateway notebook nv series ms2285 wont boot

October 3, 2011 at 12:41:12
Specs: Windows 7

will not go past gateway screen,cannot get to boot from cd,and cannot get to boot to safe mode or anything else

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#1
October 3, 2011 at 13:15:34

Defective hardware will cause the computer to halt. I would probably start by looking at who made the hard drive (it's clearly marked on the drive). go to their website, western digital, seagate...whoever and download the diagnostic utility. you will have to make a cd, boot to the cd you made and test the hard-drive. It could be a faulty ram module or other things, but testing the hard drive is not a bad starting point....others may have their own suggestions.

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