|Gateway seems to be abandoning some of it's older hardware. You enter a valid part number on a support page and they pretend they don't kow what you're talking about. It may be the same way for their online system scan. Or, it seems they change the part number but give you no way to link to the new one based on the old one.|
The bios string you give translates to a Gateway El Paso 2 motherboard:
There should be a gateway part number sticker on the board. One of the gateway part numbers for that board is 4000777. (They could have different part numbers depending on the cpu or ram that came with the board.)
As with most (all?) gateway motherboards they are OEM from Intel. Their older boards had a bios recovery jumper which among other things, allowed you to flash the gateway bios with an intel bios upgrade, as long as the OEM board matched an existing Intel board. I suppose you could do it the other way around--flash an Intel board with a gateway bios--as long as the boards were the same.
I doubt that's what happened. You're just a victim of Gateway downgrading their support from excellent to so-so.
Help me Jebus!