Gateway DX4860-UB32P won't boot and gives off long beep

January 5, 2012 at 11:32:31
Specs: Windows 7
I tried to turn on my pc yesterday and it was powering up then all of a sudden a long and annoying beep sounded. The fans were running on the computer and I can open and close the cd rom case. Everything inside plugged in correctly and I pulled out the memory and put it back in. What could possibly be the problem. I have only had this computer for 3 months and I hate to ship it out back to Gateway (which I might have to do). I did have my computer hooked up to my tv using the HDMI port. Here are the specs to my pc:

Processor Intel® Core™ i3
Processor Speed 3.3GHz
Cache Memory 3MB
System Memory (RAM) 6GB
System Memory (RAM) Expandable To 16GB
Type of Memory (RAM) DDR3
Hard Drive Type SATA
Hard Drive Size 1TB
Graphics Intel® HD Graphics 2000
Audio High-definition with 5.1-channel surround sound support
Network Card Built-in 10/100/1000 Gigabit Ethernet LAN (RJ-45 connector)
Wireless Networking Built-in 802.11b/g/n wireless LAN
Recordable DVD Drive Yes, double-layer DVD±RW/CD-RW
Recordable DVD Drive Speeds 8x DVD+R DL; 8x DVD-R DL; 16x8x16 DVD+RW; 16x6x16 DVD-RW; 5x DVD-RAM; 48x32x40 CD-RW
Digital Media Reader or Slots Yes, digital media card reader
Available Expansion Slots 1 PCI Express x16, 2 PCI Express x1
USB 2.0 Ports 2 USB 3.0 (rear); 10 USB 2.0 (2 front, 2 top, 6 rear)
Other Control Devices (mouse, etc.) Optical mouse
Operating System Windows 7 Home Premium
System Version 64-bit
HDMI Output Yes
Graphics Chip Intel
Drive Capacity 1TB

See More: Gateway DX4860-UB32P wont boot and gives off long beep

Report •

January 5, 2012 at 12:41:24
Either the RAM is faulty or the video-card is faulty.

If there's nothing at all displayed on the screen, it will be a faulty video card.
If there is something displayed on the screen, it will be faulty RAM.

Report •

January 5, 2012 at 13:31:47
The hard drive didn't seem to load either. It might be the video card and I was thinking that. But my hard drive didn't really boot either it was a steady light that stayed on. Thanks for replying I really appreciate it!!

Report •

January 5, 2012 at 20:55:17
Check your online manual for your beep codes or look at this list:
Run Memtest86 from bootable CD to test your memory. If you can verify that it is bad then Gateway may be willing to send you out a replacement set and a postage paid return label for the old memory.
Don't try anything that might void the warranty or even tell them you opened up the system, unless their tech tells you to on the phone or via email or chat to try something.

You have to be a little bit crazy to keep you from going insane.

Report •

Related Solutions

January 6, 2012 at 05:37:57
Ok thanks! My only issue that I have is that I was not able to back up my hard drive. What can I possibly do in this case?

Report •

Ask Question