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Gateway 960 Server

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Name: raincheck
Date: March 26, 2005 at 08:40:49 Pacific
OS: Linux Red Hat
CPU/Ram: XEON 2.8 ?`
Comment:

I have a server that locks up randomly throughout the day, sometimes as little as 10 minutes apart. There is no particular rhyme or reason. All workstations/terminals get locked out, and the server itself is also locked up, with no error codes on the screen. You are forced to shut it off with the power button.
I re-seated everything - no help. The CPU fan, and all fans are ok.
Does anyone know any common problem with this model? Or a common cause for this kind of thing?



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Response Number 1
Name: ham30
Date: March 26, 2005 at 11:17:33 Pacific
Reply:

Defective RAM?


0

Response Number 2
Name: Leith_Jones
Date: March 26, 2005 at 14:02:50 Pacific
Reply:

I could see if there are any known issues for ya, as I'm at work right now and am a gateway tech support guy.. one minute
which revision of the 960.
I have these listed..
960 R4 (533MHz)
960 R3 (533MHz)
960 R2 (533MHz)
960


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Response Number 3
Name: Leith_Jones
Date: March 26, 2005 at 14:05:10 Pacific
Reply:

ISSUE NUMBER: 766600630 (1-641134607)

TITLE: Disabling Hyperthreading on Single CPU 960/980 Running Red Hat 8.0 Causes Lockups

ISSUE: Disabling hyperthreading on a 960/980 server running Red Hat 8.0 and the default SMP kernel causes the server to lock up during startup. If the server is dual-processor, or if the server is running the uniprocessor kernel, it works fine.

PRODUCTS AFFECTED:
Systems and Cases: 3501277, 3501327
Rack Mounts: 3501278, 3501328, 3501408, 3501410
Motherboards: 4000791

OPERATING SYSTEMS AFFECTED: Linux

CAUSE: The cause is unknown at this time.

RESOLUTION: Enable hyperthreading, install an additional processor, or use the uniprocessor kernel.

hope this helps


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Response Number 4
Name: raincheck
Date: March 27, 2005 at 18:25:05 Pacific
Reply:

Thanks for the responses!


0

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