forgot my windows 7 starter password...

September 23, 2011 at 17:05:59
Specs: Windows 7 Starter, Intel Atom Processor 1.66GHz 1GB
My screen broke on my windows 7 starter AcerONE netbook. Once I replaced the screen, I completely forgot I had a password. I cant get into my computer at all without my password. I tried going into my guest account to restore the account back to a certain date but I need the administrator account password to do that too! I'm lost and dont know what I can do. Please help.

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#1
September 23, 2011 at 17:17:44
We often find it difficult to accept that someone can "forget" a password that needs to be used regularly, but I have seen it in action. My daughter has a HP laptop and became locked out when she accidentally disabled the fingerprint scanner and could not remember her password ( and could not locate the notebook where it was written down). We had to resort to a factory restore in order to get up and running again. PITA.

Goin' Fishin' (Some day)


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#2
September 23, 2011 at 18:04:08
Yes I know. I forgot it because I havent had my computer in use for over 6 months. I got it for christmas last year and then my computer screen broke shortly after. My boyfriend just put a new screen in and when I turned it on, all excited, to find out that I needed my password that I completely forgot about... I was very discouraged. I dont know what to do now. I cant restore it to factory settings because I cant log on. Im starting to feel like I have a big piece of nothing now. Dont know what its good for if I cant get on it. And its still practically new :-( Anyone have ANY suggestions??

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#3
September 24, 2011 at 10:48:35
Look at the link below. Hopefully it will allow you to perform a factory restore.

http://acer.custhelp.com/app/answer...


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#4
September 25, 2011 at 19:51:56
I just did it and it is restoring to factory settings as we speak. I hope this means that when it is done there is no password :-) I dont mind if the pictures and such are gone because I had them on my sd card anyway. thank you so much for this help. I will be sure to update you on if it worked when it is done, it is taking a while to finish :-) thank you so much!

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