fixing monitor color streaking

April 6, 2011 at 01:25:34
Specs: Windows XP media, monitor

How best to describe my problem? Suppose you have a flat board and on this board you have some small icons or graphics in color but made of a fine powder instead of ink and there was a wind blowing across the board from left to right causing some of the powder to streak across the surface, that would look like my computer looks like.
I have been all over the net looking for an answer and I see things like VGA OR DVI and cords being different. Settings for dual monitors, 256 colors,auto adjust feature, plug and play, contrast, backlight, RGB versus ?, resolution of 50 or 60 or 73 Mzh or other things I just do not remember.
If you have a problem with your motorcycle or other mechanical problem, bring it to me and I CAN FIX IT! But, this thing I know nothing about, This is a Dell 20" flat screen monitor and has been used for less that twenty hours. My grandson used it one day and this problem became a part of my life. I need help. Thanks
B. J. Gordon

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#1
April 6, 2011 at 06:41:53

Is the LCD surface clean?

Get another LCD or CRT monitor attached to your system to test the video quality on that monitor - then compare it to your Dell LCD.

If it's new, take it back. Make sure you scream at the Dell ppl too, they like that.

MOOOOooove! OH and you're welcome!


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#2
April 6, 2011 at 11:19:28

Hello MOOOO000! and thanks for the reply. Yes, I connected a CRT monitor to the computer and it worked just fine with no streaks of the color. The LCD is not new. It is about three years old. It is hooked up to an HP with a media edition XP operating system that I bought for my 70 year old sister who never quite took a liking to it and overall it was used for maybe 20 hours in that three year period; mostly it just sat there.
I know that the human body has a built in "Use it or lose it" system, but I do not know if the same applies to monitors.
I have a Dell CPU and when I hood the led up to mine it did the same thing as it did on the HP. The trouble has to be in the monitor itself. I do know that if there is nothing on the screen when it first boots up but text and the windows logo and such, there is no streaking. The streaking starts when the first program comes on the screen.
There is a menu button on the front of the monitor and after many hours of pushing all of those options for several days, I finally fixed the problem and it had a beautiful color with no streaking. I then closed the computer with a finally self satisfied feeling. Oh happy day.
However, the next time I booted the computer the problem returned just as before and the smile on my face faded with the faded color on the screen. I believe the problem is in the settings and I have no idea what settings I had chosen when it worked and what I most likely needed to do to make those changes permanent.
Again, I believe, and I do not know why I believe that, but it may have something to do with some sort of duel monitor setting that I cannot get rid of, or the VGA cable being the wrong cable for the media version XP, or the video card, or the 256 color setting.which when I select that option it reverts back to "Highest 32 bit color."
I just do not know. The card is a Multiple Monitor ATI Radeon Xpress 200 series set at 800x600 pixels.
I am including all of this information because I do not know what is important to know here and what is not. Any help, short of screaming at the Dell folks, would be appreciated. And, somehow, I believe they might scream back in Hindu and I would not know what they were screaming back about. Also, it might lead to us establishing a "No Fly" zone over Calcutta and I could buy a new monitor for far less than that would cost us in increased national debt.
But, I still thank you for your reply.
B.J. Gordon

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#3
April 6, 2011 at 11:47:43

A 3 yr old monitor w/ 20 hrs on it...hmm. That just ain't right! (haha). I don't think they lose it, if they don't use it...that applies to cars (rust) and people (brains, muscles, joints) I believe, but not LCD monitors.

Assisting with video issues in a tech blog can be tricky since I cannot see the video quality.

What model number is this LCD?
What is the Dell Service Tag number (usually a 7 digit number on a Dell sticker on the unit)?

MOOOOooove! OH and you're welcome!


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