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Fax machine sends, does not receive

Lexmark X4270
June 16, 2007 at 22:57:07
Specs: None, N/A

I have a Lexmark X4270, sends faxes, can't receive says "FAILED TO CONNECT", phone works when hooked up

Is the machine shot?



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#1
June 16, 2007 at 23:49:11

Where does the message:-

FAILED TO CONNECT

appear?

At the sender's machine?

If so, it suggests one of your settings has been changed, e.g. from auto to manual.

Is there any help available from Lexmark?

Good Luck - Keep us posted.


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#2
June 17, 2007 at 08:41:40

Failed to connect appears after trying to receive (CONNECTING) on THIS machine for 30seconds. I tried to get a fax sent from several difference machines and the result was the same.

So it only sends and doesn't receive, I had it on auto receive but I don't think putting it on manual would make any difference. When the sender's dials in, that number does appear, its just that when it gets to CONNECTING, it fails.

Lexmark has not responded yet.

Thanks for the help


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