external HD not showing up anywhere

July 22, 2011 at 09:41:31
Specs: Windows 7
I have a samsung external hard drive. it seemed to work fine until it just stopped showing up. now when i connect it to my laptop the red light on the hd lightens up but i can't find or view my hd anywhere on my laptop. i have even tried connecting to another pc but the same problem. i would really appreciate if any of you guys could help. thanks

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July 22, 2011 at 16:31:55
If it doesn't work on two different computers then I would think it has failed.

In which case replacement is the only option.

Always pop back and let us know the outcome - thanks

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July 22, 2011 at 18:53:19
Troubleshooting USB device problems including for flash drives, external drives, memory cards.
See Response 1:

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