external hardware problem

November 9, 2009 at 18:44:11
Specs: Windows XP
i have problem with my external hard drive. i think it is already infected by the the cruel virus. since it cannot be read at my computer anymore. i already do the many things to make it readable. i already go to start and right click at manage and the same things happened also. my external hard drive cannot be found in list of the item with other computer drive. can you tell me the other way so, it can be read with my computer. tq

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November 10, 2009 at 07:35:13
Is this a USB drive? It may be a problem with your USB Hub driver setup for that drive. To fix this you have to remove the driver and disconnect the drive. Then reconnect the drive so that it will reinstall the driver.

Control Panel -> System -> Hardware Tab -> Device Manager -> USB - Right Click and look at the properties for each HUB until you find the one associated with your drive. -> Right Click and Uninstall it. Connect the drive and let Windows reinstall the Drive.

If this does not work then you might want to run a Virtual Machine with a Linux boot. Then you can repair the drive or at least get the data off.


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