External Harddrive froze during installation

Dell Xps m1530 laptop (intel core 2 duo...
December 7, 2009 at 11:15:06
Specs: Windows vista
I was installing a Seagate 500GB external HD last night. My laptop locked up in the process and I had to reboot. Now that I can get back to my desktop, nothing will open. I get error messages about reinstallation of each program. I know that the driver for the new HD is causing this, but I can't figure out how to open my Control Panel and remove it from the Hardware list? Any help would be greatly appreciated. I was trying to be good and back up my files, and look what I did! UGH!

Thanks in advance!

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December 7, 2009 at 12:01:31
I am not sure I follow you. External HDDS are plug and play - they are merely connected to the computer through USB cable.


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December 7, 2009 at 13:16:35
I had it connected with the USB cable, but my laptop became unresponsive while installing the hardware. So I couldn't do the ctrl-alt-del because nothing worked. I had to do a complete shut down. I unplugged the usb cable and turned the power back on. My computer started back up, but I chose to into safe mode because of what had happened. It didn't seem to help, though. It would just continue on the same black screen not doing anything. I shut it down again and this time when it was re-booting I did the system repair. It ran a system check and then I saw all my icons and desktop appear. The problem is that now I can't open anything. The same error telling me I have to re-install the .exe file for that comes up. I can't see any of my photos or documents, either. I know it has something to do with the new hardware not being fully completed, but I can't get into the control panel to uninstall the hardware or clean it up in there. I guess that is my question....is there a way to get that hardware off so I can see if that helps? Or, am I completely off base and need to re-install vista? I have never had a problem with this computer. It runs very well. I just don't want to lose my family photos and videos of my children that I have on the internal hd. I hope I cleared this up.....:)

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December 9, 2009 at 06:24:53
I fixed the problem. I changed my settings to boot from my installation disk and re-installed Vista. I lost all my programs, but all my files were still there. It made a new folder for my files called windows.old on the C drive, I still need to re-install all my old programs, and my modem is acting up, but that is easy to fix. Thanks for any help that was forthcoming.

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