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External Hard Drive

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Name: BLambort
Date: October 23, 2009 at 08:15:18 Pacific
OS: Windows Vista
Product: Verbatim / 2-disk raid 1/0/big
Subcategory: Hard Drives
Tags: Vista
Comment:

Hi

Could someone help me ASAP PLEASE. I have just baught Verbatim 2TB external Hard drive (2-Disk RAID 1/0/BIG). I attached it to my laptop through USB but can not find it in windows explorer. Quite Strange, I can see it listed in Device Manager but not in Windows Explorer so that I could use it.

I need some help ASAP Please. Thanks!



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Response Number 1
Name: ace_omega
Date: October 23, 2009 at 08:38:58 Pacific
Reply:

Did it come pre-formatted? If not then you will need to format the drive.


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Response Number 2
Name: BLambort
Date: October 23, 2009 at 08:42:12 Pacific
Reply:

Thx.

I am not too sure for whether it is pre-formated. I just opened the box and attached it to my laptop.

BTW, if I need to format it, how can I do it in Win Vista? Also, I thought I should use the NTFS format, should I?


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Response Number 3
Name: ace_omega
Date: October 23, 2009 at 09:53:19 Pacific
Reply:

Here is how but before you do this read my second paragraph.

Right-clik "Computer" on the Windows Sphere start menu -> Select Manage -> Click Continue -> Go to File Disk Management -> Find your Removable Drive -> Right Click -> Choose Format.

The other problem besides it being formatted is that it might being mounted on a Drive Letter that already exists. In the same menu, right click the drive and choose "Change Drive Letter and Path" and select a letter you are not using.


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Response Number 4
Name: BLambort
Date: October 23, 2009 at 10:20:01 Pacific
Reply:


I truly and sincerely appreciate your help. Please note that while following your instructions, I was not able to see the external drive in the list under "Disk Management". However, if I click on "Device Manager" on the same screen, I can see the drive listed under "Computer" as "External RAID USB Device".


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Response Number 5
Name: BLambort
Date: October 23, 2009 at 10:33:54 Pacific
Reply:


Oh, I have just noticed on the above mentieond screen "Disk Management" that the upper half of the screen shows only the drives C and D (both are primery fixed disks and CD Rom drive. BUT, the second (lower) half of trhe screen shows the external drive that I have been talking about. The drive capacity is 2TB and the drive listed on this screen states 1863.03 GB. SO I am assuming that it is indeed the drive that I am struggling with that it can't been seen.

So when I right click on it, I get the options of "Initialize Disk" and "Proiperties". So do you think that I should click on the option "Initialize Disk"?

Please advise.


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Response Number 6
Name: ace_omega
Date: October 23, 2009 at 10:56:20 Pacific
Reply:

If its blank then it is ok. It will format it for you and make it usable.


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Response Number 7
Name: BLambort
Date: October 23, 2009 at 11:14:15 Pacific
Reply:


Thanks but nothing happens. Basically this drive is categorized (through black color bar) as "Unallocated"; whereas the other are categorized (through Blue color bar) as "Primary Partition".

Sorry to take your time but I hope the problem could be resolved soon. Regards!


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Response Number 8
Name: ace_omega
Date: October 23, 2009 at 11:20:48 Pacific
Reply:

Then you need to create a partition on the drive. Right Click and choose "New Simple Volume". Choose NTFS for the volume type and when the Format Screen comes up, be sure to select Quick or you will be there all day.


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Response Number 9
Name: BLambort
Date: October 23, 2009 at 11:22:11 Pacific
Reply:

Just to share with you that when I right click on the disk, I see the option "New Simple Volume". I clicked on it and follwoed some steps and now it is being formatted. Also, the disk is now being seen in the upper portion of the screen.

I guess problem is solved but I'll wait until the format is done.


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Response Number 10
Name: BLambort
Date: October 23, 2009 at 11:24:47 Pacific
Reply:

ao, that is exactly I did except that I did not opt for "Quick format". Can I cancel the format and redo the whole things with "Quick format selected"?


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Response Number 11
Name: ace_omega
Date: October 23, 2009 at 11:32:13 Pacific
Reply:

Ya, I think so. You do not need to make a partition this time just choose Format.


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Response Number 12
Name: BLambort
Date: October 23, 2009 at 12:22:13 Pacific
Reply:


Many Thanks for your very profesional help. The problem is solved. Can you tell me wher you curently reside. I am in Dubai.


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Response Number 13
Name: ace_omega
Date: October 23, 2009 at 12:45:46 Pacific
Reply:

Phoenix AZ U.S.A.


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