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External hard drive not plug n play

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Name: rapattack
Date: August 29, 2008 at 01:51:31 Pacific
OS: winxpsp2
CPU/Ram: 1.8ghz/512mb
Product: Intel
Comment:

I have an external hard drive case which I popped in a hard drive and XP is not installing it. The add new hardware thing happens but no driver. It wants to connect to the net to get a driver but that machine is not connected to the net. I looked this up on the net because originally I wanted to connect this via my linux box and there was some error there too(can't remember what it was but as it is a ntfs drive that is in there I thought XP would like it). I have never used an external hdd before and I thought they were just plug n play? It is a Sarotech FHD-352 the hard drive case.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama



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Response Number 1
Name: Tushar Kaskhedikar
Date: August 29, 2008 at 02:40:57 Pacific
Reply:

First Check that the your external HDD is detected or it is see in BIOS & then take another action


Thanks
Tushar


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Response Number 2
Name: btk1w1
Date: August 29, 2008 at 04:37:19 Pacific
Reply:

In xp right click my computer then choose "Manage". From there you can choose "Disk management" where you can initialise it, reformat, assign a drive letter etc.

If there is information on the drive already don't format it as you will lose all and need a data recovery utility to get it back.


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Response Number 3
Name: rapattack
Date: August 29, 2008 at 04:46:49 Pacific
Reply:

Yep it is seen but windows wants to go online to find the driver, It is listed in device manager with a question mark.
I went into the bios and the references I saw were under the BOOT tab. It said 1st Boot device [Removable Dev.](is that the floppy drive?), 2nd [hard drive] etc.
HARD DISK DRIVES tab-not listed.
REMOVABLE DEVICES tab-Ist floppy device.

That is all I saw.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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Response Number 4
Name: Jennifer SUMN
Date: August 29, 2008 at 04:58:06 Pacific
Reply:

Is this using a USB connection? If so, 1.0 or 2.0? What does Disk Management show?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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Response Number 5
Name: rapattack
Date: August 29, 2008 at 04:58:41 Pacific
Reply:

btk1w1-Where is manage? Also where is Disk management. I know I have seen that somewhere.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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Response Number 6
Name: rapattack
Date: August 29, 2008 at 05:04:15 Pacific
Reply:

btk1w1-Where is manage? Also where is Disk management. I know I have seen that somewhere.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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Response Number 7
Name: btk1w1
Date: August 29, 2008 at 05:08:38 Pacific
Reply:

The easiest way is to click "start" > " run" and type or copy / paste this:

diskmgmt.msc

here you should see the drive and initialise it.

For some reason XP tells you that you need to install drivers for the new device... I've seen this message a few times and never needed to.


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Response Number 8
Name: rapattack
Date: August 29, 2008 at 05:17:51 Pacific
Reply:

OK got it. Not sure if what I am seeing is including the external hard drive. I have two hard drive inside the machine and this utility is not listing 3 drives. It has disk 0 as ntfs 18.64 healthy and then Disk 1 37.27gb healthy (unknown partition)/1.43gb healthy(Unknown partition). It also listed the cd drives. The 2nd hd has linux installed and I don't want to accidentally erase that. The confusion is also that the external hd is a 40gig too.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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Response Number 9
Name: btk1w1
Date: August 29, 2008 at 05:38:29 Pacific
Reply:

To me it seems the drive that is reading 37.27GB is the 40GB hardrive. Because there are two drives the same size this poses a dilemna.

The NTFS drive could be either operating system... Linux will recognise all windows formats.

Try unplugging the drive while you are viewing this screen... if the drive disappears you will know which drive it is you need to initialise.


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Response Number 10
Name: rapattack
Date: August 29, 2008 at 05:46:51 Pacific
Reply:

No changes I am afraid with unplugging and then replugging.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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Response Number 11
Name: btk1w1
Date: August 29, 2008 at 05:52:14 Pacific
Reply:

Is your pc no longer auto-detecting the introduced drive?


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Response Number 12
Name: rapattack
Date: August 29, 2008 at 05:56:33 Pacific
Reply:

Yes in a way but it never fully installs. It is not listed in My Computer, it is a Question Mark in Device manager etc

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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Response Number 13
Name: btk1w1
Date: August 29, 2008 at 06:06:46 Pacific
Reply:

Other than checking the jumper settings on the external HDD.... all mine are primary....


I'm at a loss... I would slave the drive to the cable reserved to the Linux OS and while in XP format and initialise the drive that way... of course XP would have to be the primary OS in the boot order.


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Response Number 14
Name: rapattack
Date: August 29, 2008 at 06:11:54 Pacific
Reply:

Yes the drive in the external is set to primary. Mmmmm I don't want to muck things up in this box so maybe I will take it to another machine. I have had too many problems with the whole dual boot thing in the past. I have never formatted a secondary drive. Do I do it via windows or in dos? And what command would your recommend?

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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Response Number 15
Name: btk1w1
Date: August 29, 2008 at 06:21:30 Pacific
Reply:

I'm stumped, and to be honest I wouldn't want to mess with the boot device order either.

You could take the drive to a public pc and do it that way.

If your pc recognises the drive but doesn't show it... maybe a seperate pc will.

Hopefully someone can reply with a better option though.


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Response Number 16
Name: rapattack
Date: August 29, 2008 at 06:26:10 Pacific
Reply:

That's cool I will pop it into a spare machine I fixed up for someone ...maybe it is better I put it in as a primary and format that way as I have never formatted a secondary before. Will just have something to eat so I am clear minded.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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Response Number 17
Name: rapattack
Date: August 29, 2008 at 10:43:53 Pacific
Reply:

Phew nothing is going well. I put the drive into a spare machine that I fixed up for someone and now that machine is not booting. With the 40gig hd or it's original drive. Anyway off to sleep and in a few days I will give it another try.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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Response Number 18
Name: OtheHill
Date: August 29, 2008 at 15:33:46 Pacific
Reply:

Maybe I missed your answer. Is the enclosure USB or firewire?

Firewire may not be PnP.


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Response Number 19
Name: rapattack
Date: August 29, 2008 at 20:31:43 Pacific
Reply:

Both but as I do not have a firewire cable I am using usb. I have gone past that though and pulled the drive out to format it but now I am having problems with a spare machine so this will have to wait maybe a week.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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Response Number 20
Name: jam
Date: August 29, 2008 at 20:47:00 Pacific
Reply:

"Yes the drive in the external is set to primary"

Are you talking about the jumper? You can't set it to primary...the choices are master, slave or cable select. If you connect the HDD to a cable that already has one IDE device attached, you *may* have to change the jumper setting on that device as well. You can't have 2 masters or 2 slaves on the same cable/channel.

"If my answers frighten you then you should cease asking scary questions" - Jules Winnfield (Samuel L. Jackson) in Pulp Fiction


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Response Number 21
Name: rapattack
Date: August 29, 2008 at 20:50:16 Pacific
Reply:

Sorry set to master.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


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