|Ever since upgrading from Windows Vista to Windows 7, my PC freezes at random moments. I own a Dell XPS 720 which is a little dated but still very powerful and runs any modern game with no problem, even games requiring up to 1GB of memory to run.|
It might freeze after ten minutes, or after ten hours. EVERYTHING freezes. If there is music playing, the music will freeze and it will remain playing the same note (at the point it froze) until the end of time! The mouse cursur might continue to "jump" around the screen a little ... and then that will freeze too. Even functions on the keyboard itself - not on the monitor but ON the keyboard - won't work, e.g. the CAPS LOCK symbol won't appear.
Every piece of hardware imaginable will freeze and I have to turn the PC off at the main power button.
One of the only ways I stop it from happening is by using a program that runs everything in a "turbo mode" (everything at its most basic) which obviously uses less memory. Therefore I am wondering if this might be a memory issue, i.e. Windows 7 is requiring more memory than the 4GB my computer has; however, the freezing does seem to happen especially when either a) Windows Media Player, or b) Internet Explorer (especially a streaming video) is running.
I was wondering if there was anything I could do to get more information about *what* is happening at the moment of the crash; is there any kind of "crash log" or "problem report" that I can set up or retrieve, which I could then maybe post on here for you guys to decipher?
My memory theory is only a theory and I would really like to get to the bottom of this as it's becoming unbearable. Today alone it's crashed three times in half an hour - yet other days it lasts from morning til night.
Thanks for any help in advance!