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error 162 system options not set

January 22, 2006 at 09:12:35
Specs: XP Pro, P3/256

why is this Compaq Deskpro EN continuing to say 'error 162 system options not set' upon any reboot. i have already replaced the CMOS battery with a brand new one, and entered the BIOS and set numerous 'system options'

older technology is the s---; keep it running


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#1
January 22, 2006 at 10:17:18

Try setting bios to defaults, especially if you just flashed the bios. You should always do that after flashing the bios. Sometimes that works when removing the battery or clearing the cmos does not.
Also, look in the bios for oddball defaults that may need to be set a different way.

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#2
January 22, 2006 at 11:21:55

http://www.uktsupport.co.uk/compaq/faq/comppost.htm

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#3
January 22, 2006 at 11:22:56

http://h18007.www1.hp.com/support/files/Deskpro/us/family/16.html?prodTypeId=12454

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Related Solutions

#4
January 22, 2006 at 15:06:02

thanks but

street1 yes i know to run setup, but i already HAVE run setup
and changed many differant system options within it

and i have not flashed the BIOS, i beleive it still has
the original one it has been updated

older technology is the s---; keep it running


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#5
January 22, 2006 at 18:51:29

"and i have not flashed the BIOS, i beleive it still has
the original one it has been updated."{This statement is a contradiction.}HP/Compaq made rompaq and Softpaq utilities to help with their proprietary systems.I am not positive of all the ins and outs.I only listed the website URL,hoping you could configure your system and overcome the conflict you have.Perhaps a person with all the knowledge of this will possibly respond.Good Luck!!!



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#6
January 22, 2006 at 23:16:41

Make sure your clear cmos jumper is not in the clear position! It is usually close to the battery and there is labelling on the mboard near it. If you're sure you didn't move it, then don't worry about that.

Did you try setting the bios to defaults?

One possibility - it could be it does this if you don't re-set at least the date (and possibly the time) in the bios from the default it sets itself to when you remove the battery or use clear cmos - set it to today's date and time, or to anything other than the default, save settings.

If after you save the above settings, turn off the computer for a few minutes, and check the bios again, the date and time re-sets to defaults, then the cmos doesn't see the battery. If the date and time are consistant with what you set them to, it is seeing the battery.

By the way, I don't think this is the problem because you have the 162 error code, but make sure the battery polarity is right - is in the holder the right way - and the contacts for it are making good contact - if it is the wrong way or the contacts are poor, the cmos will think there is no battery. Usually you can tell by the way the contacts are arranged which way it goes - if it is the wrong way both contacts touch the same part of the coin cell (if that is what you have) - usually + is upwards.

Make sure your clear cmos jumper is not in the clear position!

If setting the bios to defaults, setting the date (to anything other than the default) does not get rid of the error message, try making sure everything on the board is properly seated. Unplug the computer when you do that!
.....

.........it says memory error, below that it says 162 System Options not set, then it says 164 error.
162 System Options not set
(later)
I just took everything that would unplug and reset them in and it corrected the problem. Thanks
http://www.techsupportforum.com/hard-drives/4766-memory-error.html
.....

That error code is common on many computers, and in many bioses.

e.g.
161 POST Error - System options not set - (Run SETUP) - battery
162 POST Error - System options not set - (Run SETUP)

161 System options not set; dead battery
162 System options not set; CMOS checksum/configuration error

If it is 161 the battery is dead, it is installed with the polarity backwards, or the battery contacts are not making good contact.

If it is 162, there is nothing wrong with the battery - you need to go into the bios Setup.
I have found nothing other than the above post about what to do about that.



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#7
January 23, 2006 at 12:56:05

you are right that is a condridictory statement sorry :-)

i meant it has not been updated it is still the original (factory) BIOS version.

i was going to flash the updated ROMPaq but for some reason it will not boot from a stupid floppy disk even though the first boot device is set to 3.5" floppy (A:)

okay i have entered the BIOS and set the time and date after a few minutes it still remembered what the time is. anyway, this battery is BRAND NEW. so i checked the jumpers they are cool (it isnt set to reset for BIOS, it is normal) and i DID reseat everything like cords cards etc all that stuff.

no good.

anything else? thanks people

older technology is the s---; keep it running


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#8
January 23, 2006 at 20:27:25

Sometimes you need to take the hard drive out and do a complete format in another computer with fdisk/delete partitions ect..Then put it back in original computer and start over and do a fresh install of winxp.This gets rid of the softpaq at the beginning of the hard drive.The information presently on your hard drive is probably causing all your problems.I would set my bios to default when your up and running again.I would not use a bios upgrade unless all other avenues fail.Your post starts off with winxp so I assume you have that available.

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#9
January 23, 2006 at 23:25:54

"....so i checked the jumpers they are cool (it isnt set to reset for BIOS, it is normal)..."

There are sometimes two or three of them - nearly always one to clear the cmos part of the bios, but there may also be one to protect the bios from being flashed, and less often, one to keep/remove bios passwords.
Without you telling us which Compaq Deskpro EN exact model you have, I do not know what your situation is.

Did you try setting the bios to defaults yet?
If you didn't, do that, then set the date and time again, and try that.

Before you even consider going to all the bother of re-doing your hard drive......
if you wanted to eliminate the hard drive as a cause of this problem all you have to do is disconnect it's data cable and see if the problem goes away. You may have to go into the bios and set the drive position it is connected to, to Auto if it is not already set that way, or Not Installed, as well.

You could also try taking all the cards out of the board that aren't necessary for the video, disconnecting the floppy data cable, disconnecting the CD drive data cable, and all the power cables to the drives.

If you still get the error with just the essentials, the only things left that could cause the error are one of the ram, the mboard itself, or the power supply (but the latter doesn't sound likely).

It is very unlikely flashing the bios would help since the bios seems fine by the sounds of it.

If you don't get the error with just the essentials, connect your cards and drives back up one at a time until the error occurs again, and you will then know the cause.


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