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Epson TM-T88iii not printing

September 14, 2009 at 13:08:12
Specs: Windows XP

Hi, I am trying to get a EPSON TM-T88iii printer to print from my PC (windows XP SP2).

The printer has a centronic port/cable with a male connector on the other end. I believed this is a parallel interface and thus have connect the male side to my PC female parallel port interface.

I download and installed the driver of this printer from EPSON. The printer shows up on the Printer & Faxes page with "No Available" status. When sent a test page, it will just queue up and nothing happen.

I have also make sure the dipswitch #2-1 is on for full buffer pooling before printer, as specified in the installation guide from EPSON.

The printer has green light and when press the feed button, the paper rolls. I am quick sure the printer is working fine.

Do you know what could be wrong on my setup?

Thanks,
Wendy


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#1
September 14, 2009 at 13:19:24

I should also mentioned that I have checked my BIOS for my parallel port setting. It does NOT have one.

Changed the soft setting on Device Manager by turning on the "legacy" support feature.


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#2
September 14, 2009 at 13:34:21

Tell us about your pc. Exact model number or motherboard model.

Skip


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#3
September 14, 2009 at 19:24:59

Skip,

It's ASUS P4 PE

Let me know if you need any further info.

Thank you so much.

Wendy


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Related Solutions

#4
September 14, 2009 at 19:50:46

Wendy,

"I should also mentioned that I have checked my BIOS for my parallel port setting. It does NOT have one."

...is why I asked. Most all motherboards allow you to configure LPT1 and its settings.

Here's the online manual

http://dlsvr04.asus.com/pub/ASUS/mb...

Page 4-24 and 4-25 (p.88 and 89 of the PDF document) covers the parallel port settings of a P4PE. I imagine you need to try either the Normal or EPP setting.

Just to make sure we're on the same page, here's a pic of a parallel port.

http://en.wikipedia.org/wiki/File:P...

And a 25pin serial port...

http://cnx.org/content/m12293/1.1/d...

Skip


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#5
September 14, 2009 at 20:50:35

OMG OMG Skip,

I got it going, can print a simple text to it now. I am now into my next investigation which is to set it up as the receipt printer using openbravo.

Thank you so much. I can't thank enough but thank you. I totally missed the Advanced I/O Configuration in my BIOS.

Wendy


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#6
September 14, 2009 at 21:01:17

One quick question related to this post: on some doc, it says there is a limit of 50ft for parallel wire. Is this true? Will 60ft work?

Thanks,
Wendy


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#7
September 14, 2009 at 21:12:54

"Page 4-24 and 4-25 (p.88 and 89 of the PDF document) covers the parallel port settings of a P4PE. I imagine you need to try either the Normal or EPP setting."

If aprinter port is built into the mboard, almost all parallel port connected devices, or at least, almost all printers, scanners, and multi-function printer, scanner etc. devices, made since about 1990, MUST have the parallel port mode in the bios Setup set to EPP, ECP, or EPP/ECP mode - they aren't detected by Windows, or aren't detected properly, if the mode is set to Normal a.k.a SPP, or Bi-directional (the slowest modes) .Usually EPP mode works fine. ECP mode requires there be a DMA channel available - sometimes there isn't - sometimes you can select from two DMA channels if ECP or EPP/ECP is selected - and it isn't significantly better than EPP mode.

The bioses in more recent mboard bioses, if the mboard has a printer port, usually have the default printer port mode set to EPP or EPP/ECP by default.


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#8
September 14, 2009 at 21:38:42

"it says there is a limit of 50ft for parallel wire. Is this true? Will 60ft work?"

It depends on the wire gauge (diameter) of the wires in the cable. If it's a thicker heavy duty cable, it may work anyway when it's a bit longer, but 60 feet is not a standard length - 50 feet or 15 meters is.

All devices that use EPP or ECP mode are supposed to use a parallel cable that is rated to conform to the IEEE1284 standard. IEEE1284 is supposed to be either printed on the cable, or marked on the end connectors, if it does, but, simlarly, an unmarked cable will work fine if it's wires have a sufficient gauge (diameter) - the smaller the gauge number, the larger the diameter.
The wire gauge (e.g. AWG 20) and the number of wires in the cable (usually 25 for a printer cable) is sometimes printed on the cable sheath.


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#9
September 14, 2009 at 22:06:13

Most of my experience with POS printers was with serial interface stuff.

I do remember a parallel port extender kit like this one though...

http://www.buy.com/prod/apc-paralle...

They were packaged with some Epson, Star and other printers. Not sure how well they worked but I've seen some installs that had to be over 200'.

Skip


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#10
September 14, 2009 at 22:13:37

Actually, at the meanwhile, we are also investigating a cash register ER-A420 that has a serial port to send signal to tm-88iii.

We are ordering a parallel to serial adapter right now.

I am afraid the above investigation does not work and hence have started to investigate hooking up the printer to an open source POS software on my PC (parallel port).

Is 50ft a strict limit for serial port cable?

Thanks,
Wendy


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#11
September 14, 2009 at 23:43:51

"Is 50ft a strict limit for serial port cable?"

Good gosh no! I've used DB9/DB25 to RJ-45 adapters and run 500' of CAT3 or CAT5 cable to a remote printer. Distances of 100' or so are not uncommon.

Skip


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#12
September 15, 2009 at 08:29:30

Thank you so much for all of your help, everyone.

I do have more question in terms setting up cash register ER-A420 to Epson TM-88iii

Will the text/font printing on the printer be the same size as those printing out from the cash register directly?

The kitchen staff is having a hard time reading those small size text....really hope the print out off the receipt printer can be bigger.

We have to paid a bit of service fee to have the cash register guys in to try this out. If the print out is still small text, I might want to bite the bullet and go PC POS instead.

Thanks,
Wendy


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#13
September 18, 2009 at 22:10:50

Hi ,

I think its a problem with printer setup settings, you should have re-install your printer in windows & set the setup settings.


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