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Epson C40 wont print

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Name: aca
Date: February 17, 2005 at 13:20:07 Pacific
OS: Win 2000 Pro
CPU/Ram: 512 RAM/Athlon 2200xp
Comment:

Windows XP
Mb Gigabyte GA-8SISML


Trying to help out a friend...

When sending to print, whatever the programme the document sits in queue no output. Nothing obvious on printer (connected/ink/paper/no warning lights)

Connected via USB/checked as default printer/online/drivers installed

Device manager shows no USB issue

have tried all the obvious things wonder whether there might be something going on with USB connectivity. On Epson support there does seem an issue with SiS chipset/USB but wanted to exhaust other option before trying a patch on USB controllers.



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Response Number 1
Name: ddp59
Date: February 17, 2005 at 20:32:54 Pacific
Reply:

did computer see printer when software told you to connect with printer

david


0

Response Number 2
Name: RichGu
Date: February 17, 2005 at 23:24:32 Pacific
Reply:

Make sure you see the spoolsv.exe running in the 'processes' tab. after hitting CTRL+ALT+DEL

http://img.photobucket.com/albums/v291/rgutier2/processes_spool_svc.jpg

If its not there, right click on 'my computer' and select 'manage'

Under 'services', make sure the 'print spooler' service is set to 'automatic' and is running.

http://img.photobucket.com/albums/v291/rgutier2/services_printspooler.jpg

hope this helps

RichGu
Win XP Pro - SP2
P4 3.2 / 768 self built


0

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