DVD-Rom wont open issue

April 6, 2010 at 14:41:53
Specs: XP, n/a
Ok this has stumped me. I have a DVD-Optical Rom drive in my desktop. The desktop is a slim type desktop. So I keep it vertical.

My issue:
When the Desktop is setup as the vertical "|" way the DVD rom will not open. However when i set it down as horizontal "_" it will open properly.

WHY does it do this? Is there some kind of sensor in the drive that I need to break or is it broken?

Thanks for any help.


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April 6, 2010 at 15:11:29
The DVD drive should probably open and close it's tray with the computer either way. See the Owner's or User's manual for the model concerning that, but most if not all optical drives will work either way, and a disk can be inserted in them either way. You could also look up the model that's displayed in Device Manager for the DVD drive on the web to see what it's specs are. If it's supposed to work either way, something inside the drive - probably a plastic part - has probably come loose or is broken off, or the rubber drive belt for the opening / closing mechanism may be slipping when the drive is vertical but not when it's horizontal, and that prevents the tray from opening when the drive is vertical.

If that really bugs you, replace the drive with a new standard combo DVD burner drive (burns and reads both DVDs and CDs).

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April 7, 2010 at 09:40:28

Thanks for your response.

To test the devices inside I had it horizontally and got the drive to eject. Then while it was ejected i turned it vertical. I can open and close the drive by hitting the eject button repeatedly. However once the drive closes all the way, it will not open vertical anymore. So it has to be the part that controls the open and close or push and pull option to open the drive.

After reading what you said, I could've swore it was the belt, but its not. Its some other part.

Thanks for the help.


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April 7, 2010 at 13:31:46
You're welcome to our help.

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