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DVD/CD Drives disappeared!

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Name: schizm
Date: November 11, 2005 at 14:02:58 Pacific
OS: WinXP Home
CPU/Ram: P4 2.4ghz, 1gb RAM
Comment:

Help! I'm having a wierd problem. Today I was trying to reinstall my sound card due to sound problems. I went into the device manager and disabled the card, then removed it. Then upon rebooting, both my CD-RW and DVD-RW drives disappeared from Windows! The BIOS still recognizes them, and the device manager has them listed with yellow exclamation marks, saying that the drivers are either corrupt or missing. I can't even find drivers for these, only firmware upgrades, which also won't work due to the fact that I have no drives! I need my drives back, help!!!



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Response Number 1
Name: aceisaneight
Date: November 11, 2005 at 16:10:32 Pacific
Reply:

unistall them from device manager and restart and let them automatically be instaleld by windows

Please keep us updated so we know if we helped you or not.


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Response Number 2
Name: schizm
Date: November 11, 2005 at 16:31:34 Pacific
Reply:

Already tried that. Restarted and Device Manager still shows them there, exclamation marks and all. I don't know what to do.


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Response Number 3
Name: aceisaneight
Date: November 11, 2005 at 16:41:35 Pacific
Reply:

whats the make and model?......

Please keep us updated so we know if we helped you or not.


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Response Number 4
Name: schizm
Date: November 11, 2005 at 17:06:17 Pacific
Reply:

Custom PC actually...

But I have good news! I fixed it! (For how long, I don't know). I did some major sleuthing around and found (on these very forums no less) someone with a similar problem. Someone replied to that post with a fix, that went like this:

Locate and delete the UpperFilters and or LowerFilters value in in the registry:

0. Start Registry Editor (Regedt32.exe).
1. Navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

2. Delete UPPERFILTERS and LOWERFILTERS.
3. Exit Regedt32.
4. Shutdown and restart.

All I could find in there were UPPERFILTERS, but I deleted that and found my drives again!

I remember this happening a while back and I did the same thing to fix it. I just want to pass on that if anyone else has this problem, try that registry fix I just posted. Works great!

Now to really fix my computer, I just need to reformat the cursed thing...or incinerate it :p


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Response Number 5
Name: HappyChubb
Date: December 12, 2005 at 12:02:17 Pacific
Reply:

Thank you, schism.

Same thing happened to me, and your post cleared up the stubborn yellow exclamation point on my DVD/CD-RW that, like a clingy ex, would not go away.

Even after uninstalling both drives and all IDE controllers in Safe Mode & rebooting back into Safe Mode, there they were again: Yellow exclamation point aggravations. I suspect that my Pinnacle Studio 9, Adobe Premiere 6, and Nero 6 Ultra all had something to do with a battle of the proprietary drivers.

Regardless, thanks again for your post & for helping me keep what's left of my hair.


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