DVD drive will not play store bought dvds

Sony VAIO
February 23, 2011 at 18:37:36
Specs: Windows 7
My DVD drive on my Sony Vaio VGN-FZ410E will not recognize store bought DVDs. The installed drive is an Opticarc AD-7560A. I can burn discs and play them back but when I put in a store bought DVD, it says "please insert disc." This seems to only have been a problem after I updated from Vista to Windows 7. I've updated all the drivers and software from the Sony site and nothing seems to work. Any suggestions?

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#1
February 23, 2011 at 18:47:51
Can you boot to the Windows DVD?

Does hardware manager in W7 state the correct device?

"The era of big government is over," said Clinton 1996


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#2
February 23, 2011 at 18:55:38
Not quite sure what you mean by boot to the Windows DVD. Yes, the device manager shows the correct device under dvd drive.

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