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DVD Drive not visible

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Name: Cathirl
Date: June 11, 2009 at 03:45:21 Pacific
OS: Windows XP
Subcategory: General
Comment:

The DVD drive is not visible in Windows Explorer, when I insert a disk I can here it attempting to play but nothing happens, is there a way of bringing it back??



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Response Number 1
Name: cliffpage
Date: June 11, 2009 at 05:39:51 Pacific
Reply:

was it there previously? have you done anything to the pc like added another drive?
Are the cables on it properly?
If you have been inside PC since it lasted worked are you sure jumper settings are correct?
is the drive position enabled in BIOS (eg. primary master, primary slave, secondary master, secondary slave).


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Response Number 2
Name: Cathirl
Date: June 11, 2009 at 05:49:21 Pacific
Reply:

thanks Cliff, it is a laptop and we haven't been inside. It was showing previously and just disappeared, it happened before and reappeared but this time it hasnt


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