Drives not recognizing CD's

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Drives not recognizing CD's

Original Message

Name: Abominable
Date: July 19, 2007 at 12:56:23 Pacific
Subject: Drives not recognizing CD's
OS: winxp
CPU/Ram: dell
Model/Manufacturer: dell

Comment:

For some reason both of my CD drives are not recognizing when I put a CD/DVD/Software in them.
They are present in My Computer but I always get the 'Please insert disk in drive' prompt.
The drives are PHILIPS DVD+-RW DVD8631 and SAMSUNG DVD-ROM SD-616E
One had gone on me about 6 months ago and I was forced to use the other one only. Now I have both of them gone on me
I have tried the 'uninstall' option in the device manager and restarted but the same error is popping up.
I'm not sure i have the software.

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Response Number 1

Name: OtheHill
Date: July 19, 2007 at 12:58:25 Pacific
Subject: Drives not recognizing CD's

Reply: (edit)

Are you referring to inserting blank media? Try inserting factory CD or DVD media and see if they read that OK.

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Response Number 2

Name: Abominable
Date: July 19, 2007 at 13:11:02 Pacific
Subject: Drives not recognizing CD's

Reply: (edit)

What do you mean by factory media?

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Response Number 3

Name: maxtor01
Date: July 19, 2007 at 13:42:06 Pacific
Subject: Drives not recognizing CD's

Reply: (edit)

Try replacing the data cable.

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Response Number 4

Name: max00
Date: July 19, 2007 at 14:57:35 Pacific
Subject: Drives not recognizing CD's

Reply: (edit)

Try disconnecting drive #1 and see if drive #2 works. Then try the opposite.

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Response Number 5

Name: OtheHill
Date: July 19, 2007 at 15:18:28 Pacific
Subject: Drives not recognizing CD's

Reply: (edit)

Retail software, movies, music.

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CD-Rom drive not recognized BIOS does not recognize CD-ROM and CD/DVDW drive not recognized Hard Drive not Recognized, RAW ? Hard Drive Not Recognized	good hard drive not recognized byxp Hard drive not recognized CD-ROM NOT READING AUDIO CD's DVD drive not reading DVD's? CD's not detected by CDROM

Response Number 6

Name: Abominable
Date: July 19, 2007 at 15:25:06 Pacific
Subject: Drives not recognizing CD's

Reply: (edit)

None of those suggestions have worked. and I don't know what OtheHill ment by his submission

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Response Number 7

Name: OtheHill
Date: July 19, 2007 at 16:02:54 Pacific
Subject: Drives not recognizing CD's

Reply: (edit)

Retail software, movies, music.

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Response Number 8

Name: Abominable
Date: July 19, 2007 at 17:39:00 Pacific
Subject: Drives not recognizing CD's

Reply: (edit)

None of those suggestions have worked. and I don't know what OtheHill ment by his submission

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Response Number 9

Name: Abominable
Date: July 19, 2007 at 17:41:32 Pacific
Subject: Drives not recognizing CD's

Reply: (edit)

None of those suggestions have worked. and I don't know what OtheHill ment by his submission

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Response Number 10

Name: OtheHill
Date: July 19, 2007 at 19:04:38 Pacific
Subject: Drives not recognizing CD's

Reply: (edit)

Is the software you are inserting and not reading of your own creation or retail software?
Are these drives showing in My Computer and/ or Disk Management?

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Response Number 11

Name: OtheHill
Date: July 20, 2007 at 06:33:01 Pacific
Subject: Drives not recognizing CD's

Reply: (edit)

When booting the computer the POST screens that you see whould identify the drives BY MODEL number. Does that happen? Try setting the boot order in the BIOS to boot to CD BEFORE the harddrive. Place your Windows install CD in one of the drives. Reboot the computer and watch for a message on the screen to press any key to boot from CD. If that message comes up, press any key. If the CD starts the installation process then the drive is OK and your problem is with Windows. You will be able to abort the installation with no harm done. If the drives do not show in the POST screens then they are either not configured correctly or defective.

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Response Number 12

Name: Abominable
Date: July 20, 2007 at 07:51:51 Pacific
Subject: Drives not recognizing CD's

Reply: (edit)

I have tried playing any disc. All different formats of media. retail and my own. and yes they show up in My computer. They just always say 'please insert disk in drive X' no matter what is in both of them

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