Driverless Xenta USB webcam not installing in Win 7 X64

September 12, 2013 at 08:20:43
Specs: Windows 7, i7 930 12GB
I just bought a Xenta TA-988-8MEG 4MPix Video Webcam. This device is DRIVERLESS and uses the so called generic drives found in windows. I have Windows 7 Ultimate (64) sp1. it thinks it is fully updated.

I plug the device into a USB socket and it installs the camera, as expected. However It is able to install the mic. Windows attempts to install it but throws a "Fail" error saying it "cannot find the file specified".

I tried Update Driver but as that is essentially the same mechanism as the install it also gets nowhere. Again it finds the so called driver software for the device (USB Audio Device) but throws an error saying "the system cannot find the file specified".

A windows update finds nothing and Obviously as the device is DRIVERLESS there is nothing on the manufacturers website.

I checked the device on my laptop which runs Vista 32 and it installs fine so i am firmly pointing the finger at Windows for this problem.

Windows-fixit discovered that there is a driver issue (ie that there isn't a driver) but it was unable to fix it (ie find the so called generic driver) and my google-fu hasn't managed to find anything helpful so i am stumped.

Anyone got any idears? Thanks in advance.

See More: Driverless Xenta USB webcam not installing in Win 7 X64

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September 12, 2013 at 23:26:22
Return the cam and buy a different make, preferably a well-known make like Creative, Logitech or Microsoft. Not an obscure brand that isn't well known.

The three brands I recommended will cost more, that's true, but are more likely to work properly. That's what you pay for -- the quality & reliability.

Buy cheap brands - - expect problems.

message edited by phil22

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September 13, 2013 at 09:55:51
Where does it say "driverless"?

I doubt Xenta is even a manufacturer, they're the ebuyer house brand & more than likely just a repackager. If you can determine who actually makes the webcam, then you might be able to find the drivers.

message edited by riider

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September 13, 2013 at 10:19:22
Driverless appears on the packaging and on the manual. it is very clear. in huge letters, it is the only thing on the front page. DRIVERLESS WEBCAM. Again at the top of the features and instruction page. USER MANUAL FOR DRIVERLESS WEBCAM.

1) Plug-and-Play, no need to install driver.
blaaa blaaa blaaa

As i said It works fine on my vista 32 laptop. Just not on my Win7 ultimate (64) computer. which apparently is unable to install the missing default driver.


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