|What is or was the mboard in? |
The model of what it's in is a lot more useful for us to search with !
Tell us the make and model of your brand name system.
The specific model of a brand name system is often shown on a label on the outside of the case somewhere, or it can often be determined by going to the brand name's web site.
The model is often also displayed on a logo (graphical) screen early in the boot, but it's often not as specific as the specific model number.
(The URL , the \usa part, is incorrect, but it gets you to where you need to go.)
Choose the country and language for where you bought the computer.
Scroll down, choose Yes or No.
If you choose Yes you will go to that site by default when you type www.samsung.com in your browser.
If you want to be able to go to other sites, choose NO, or use www.samsung.com\usa again.
Hold your cursor over Support at the top right.
Office, or similar.
PC Peripherals - Notebook computers
At left under Support
Global download centre
If this is in a computer that's working.....
If the motherboard is in a working system, we need your bios string to be able to identify your mboard and/or computer model
If Windows is working......
Go here, download BIOS AGENT.
Run BIOS AGENT to find your bios string.
- here's the link that downloads Bios Agent
The current Bios Agent calls the bios string the Bios ID.
Tell us the Bios ID it finds, or everything Bios Agent finds, and include any dashes, etc.
Bios Agent must be used in Windows.
The following works even if you have no drives at all connected to your mboard but you are able to boot and get a display on your monitor.
If you cannot use Bios Agent, the bios string is usually a long string of numbers/letters at the bottom of the first black screen as you boot your computer - it often begins with a date - usually you can press the Pause key to read it and copy it down.
Press any key but Pause to continue booting.
It could also be higher up the screen under or beside the bios version line, e.g. under or beside Award or AMI or Pheonix...
Post this bios string here, and include any dashes, etc.
Please make sure you copied it right. Most Award and AMI Bios strings do not have spaces. Newer Phoenix bios strings, based most often on those for Intel mboards, are often like so: xxxxxxxx.xxx.xxxxxxxxx
Sometimes the bios string is not visible because a logo screen is displayed overtop of it while booting. In that case, if you are not able to use Bios Agent, go into your bios Setup while booting. Sometimes the bios version date, and sometimes the bios version number, are stated in the bios Setup screens somewhere, and/or some show the identifier part of the bios string at the top of one or more screens.
Or you could try disabling the display of the logo screen if there is such a setting, or disabling fast boot or similar, which often disables the logo screen.
Tell us what you find.
To get into your bios Setup if you don't know how:
You need to press a specific keyboard key while booting, after the memory is counted, before the operating system starts to load - usually which key you press is stated at the bottom of the first black screen as you boot - if you see nothing but a logo screen, try re-starting in case a now warmed up monitor will show you something before that - on some computers you must boot after power off or Windows Shutdown to see the first black screen - if that doesn't help, you need to blindly press the key shortly after booting.
The time window in which you can press the key and get into the Setup can be brief; the faster your computer boots, the shorter it is. If you miss the right time and the operating system starts to load, choose Restart and try again. In any case the key should be repeatedly pressed, not held down. If your computer boots relatively fast, you may need to blindly press the key very shortly after booting. The most common key is Del for Award and AMI bioses, F1 for Phoenix bioses, or F2, but it can be anything - it may be stated in your brand name system or motherboard manual, in sections describing Bios or Cmos Setup settings.
If you don't have a printed manual, it is usually on a CD that came with the system or motherboard. If you don't have a CD either, look up your system or motherboard on the manufacturer's web site, and find a manual or at least Bios or Cmos Setup instructions.