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Downloading pics freezing computers

December 5, 2012 at 07:55:13
Specs: Windows XP

We have several pc's where I work and employees having to download several pics daily with several different kinds of cameras. Recently the pcs are freezing during the transfer of pics. Do you have any clue as to what would cause this sudden occurance??

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#1
December 5, 2012 at 09:21:38

I don't know what could be causing the freezing, but I assume they are transferring pics by connecting the camera to the PC? If that's so, I suggest you ask them to try using a card-reader instead, they don't require any third-party software or drivers to be installed.

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#2
December 5, 2012 at 11:22:21

If this is a recent occurrence and is happening on multiple computers I would suspect some sort of infection. Run scans.

You could also try restoring one of the computers back to a time prior to this problem, to see if that corrects the issue.


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