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Don't know much..please help

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Name: beckzay
Date: August 23, 2003 at 19:23:17 Pacific
OS: windows xp
CPU/Ram: Intel celeron 1.0ghz 1
Comment:

ok, don't know if I can give enough info because I'm not that computer literate, but I'm having a problem. When I boot up my computer my emachines logo comes up and then when the next screen comes up (windows xp user screen) the image is all jumbled up. I have to restart and then it's ok. I thought it was my monitor, but when I bought a new one it did the same thing. It's been doing this since I got it over a year ago. Any suggestions?




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Response Number 1
Name: gerald
Date: August 23, 2003 at 19:28:19 Pacific
Reply:

Does this only happen after the system has been turned off for a while?


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Response Number 2
Name: johnoh
Date: August 23, 2003 at 19:32:02 Pacific
Reply:

If it works koay when you restart it the 2nd time that's known a a cold boot problem, which usually means the power supply is not quite up to spec or the motherboard is sort of lame and needs a better than average power supply. I would try not powering down, but rather using suspend mode when you normally turn it off. You could try a new power supply but there is no guarantee it would fix the problem. Its worth a try if you had one on another machine you could swap in.


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Response Number 3
Name: BWill
Date: August 23, 2003 at 20:06:34 Pacific
Reply:

Could it also be your video card???


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Response Number 4
Name: johnoh
Date: August 24, 2003 at 06:01:10 Pacific
Reply:

"Could it also be your video card???"

Yes it could.

Cold boot problems are due to the fact that power consumption is never higher than when you turn on a machine that is cold. A warm machine already has charged-up capacitance making it less needy of power, and the imperfect metal-to-metal connections in a computer (there are many) have greater resistance when the connections are cold, and the torque required to get fans and hard drives and cd drives spinning is never higher than when these parts are cold.

The result is that if your power supply is barely adequate on a warm machine it may be insufficient on a cold machine. And a new psu does not always fix the problem - it can just be that the mobo is not able to distribute the power that it is drawing from the psu. As a result, the order of troubleshooting steps for cold boot problems are:

take out all unnecessary cards and try again - that extra sound card or lan card may be the last straw of power consumption

reseat everything but the cpu - memory, video card, all power connectors (especially the mobo connector), pci cards, even the bios chip itself if it is the socketed type

get a new psu

flash the mobo bios

get a new motherboard


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