Document in the printer will not cancel.

May 21, 2011 at 10:05:21
Specs: Windows 7
I have a 6 page document in the printer. Even when I try canceling the document, it shows "deleting" but it never does. I have shut down and restarted the computer and the printer. The document will then print 5 out of the 6 pages and then stop. The document will still be a job in the printer. It will not delete or cancel. What can I do?

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#1
May 21, 2011 at 10:07:31
Delete / uninstall the printer. Reboot. Reinstall the printer.

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