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Docking station CD-ROM drive

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Name: blueae1405
Date: October 5, 2008 at 14:26:14 Pacific
OS: Windows Vista Home Basic
CPU/Ram: Pentium III M 1.2Ghz/51
Product: Sony PCG-R505ESP
Comment:

For some reason my CD-ROM doesn't want to work it seems like the drivers are installed but it gives an exclamation mark. I tried all sort of things like installing it and reinstalling it and I tried getting updates from Microsoft Updates. Also I tried getting it from Sony.com but it seems that since my notebook was made for XP it doesn't have any drivers for Vista. So I will have to find them myself somehow. I have Windows Vista Home Basic. My notebook is the Sony PCG-R505ESP. I really need help on this please since if I don't make my CD-ROM work then I can't install any programs that uses a CD.

I can say that Win XP and 2000 has no problem with the CD-ROM only Vista has this problem but it might actualy be the driver but I don't know.

On the device manager it says "This device cannot start. (Code 10)"

I also looked to see if there is any filters on the regedit but there wasn't any so that is strange.

This is the model of my CD-ROM

"Sony i.LINK CD-RW DVD-ROM Drive IEEE 1394 SBP2 Device"

Just to let you guys know that my notebook is a docking system so the CD-ROM is attached to the dock.

Everything else seems to work perfectly fine but just the CD-ROM doesn't work at all.

Thank You



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Response Number 1
Name: OtheHill
Date: October 5, 2008 at 15:22:25 Pacific
Reply:

Use the link below to try out the compatiblity utility. It will tell you what version of Vista is compatible with your notebook.

http://esupport.sony.com/US/perl/sw...


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Response Number 2
Name: blueae1405
Date: October 5, 2008 at 18:15:53 Pacific
Reply:

Well I do know that when I talked to someone they said it was just the driver is not the version that the CD-ROM normaly works on meaning I might have to put the driver that comes with XP. The driver on Vista might be newer than the XP one so it doesn't work right since normaly my notebook came with XP.


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Response Number 3
Name: OtheHill
Date: October 5, 2008 at 19:35:51 Pacific
Reply:

The inference here is that Vista should install the correct drivers. Look at the link and download the utility.


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Response Number 4
Name: blueae1405
Date: October 6, 2008 at 03:16:42 Pacific
Reply:

Where is the link to download the driver that XP has? Also I have to try to install the drivers manualy since Sony doesn't have any drivers for Vista. Sony said I have to manualy search for the drivers.


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Response Number 5
Name: OtheHill
Date: October 6, 2008 at 08:58:36 Pacific
Reply:

I am not sure if the link below is what you need or not. It is described as the driver for an external optical drive, but connected by a PC card. Your docking station may or may not use the same resources.

http://esupport.sony.com/US/perl/sw...


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Response Number 6
Name: blueae1405
Date: October 6, 2008 at 10:18:27 Pacific
Reply:

I have tried that driver before but it didn't seem to make the CD-ROM work for somereason. I wonder if somewhere in google the driver for my CD-ROM for XP is there. Or maybe there is a better site that I don't know that will have the driver.


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Response Number 7
Name: OtheHill
Date: October 6, 2008 at 11:37:59 Pacific
Reply:

What is the model of the Docking Station?


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Response Number 8
Name: blueae1405
Date: October 6, 2008 at 11:49:37 Pacific
Reply:

The model is PCGA-DSM51

Here are some other stuff it says on the docking station

CD-RW/DVD docking station
DC 19.5V


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Response Number 9
Name: OtheHill
Date: October 6, 2008 at 12:18:34 Pacific
Reply:

Look at the link below at the line that says-
How to configure the the docking station

http://www.kb.sony.com/selfservice/...


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Response Number 10
Name: blueae1405
Date: October 6, 2008 at 12:26:56 Pacific
Reply:

Well it doesn't have the driver for the CD-ROM. It just says how to connect it to my notebook. I do know how to connect it and dock it. But when I talked to someone that is a tech they just said that probley you need a driver that will work for your CD-ROM. Also since my notebook had XP so I wonder if I needed a driver that is from XP to run the CD-ROM fine. I have had something like this kind of problem before on a video driver and if the driver is too new then it won't work right. Meaning since it was an older card I didn't need that new driver to work. It's hard to explain though.


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Response Number 11
Name: OtheHill
Date: October 6, 2008 at 12:37:39 Pacific
Reply:

Well, below is a link for ALL the WinXP drivers for your notbook.

Pay attention to the 4 tabs at the top of the list. Click on all blue links to get further instructions.

http://esupport.sony.com/US/perl/sw...


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Response Number 12
Name: blueae1405
Date: October 6, 2008 at 13:48:18 Pacific
Reply:

Well basicaly Sony was trying to say was that I will need to look up for the drivers myself. Meaning it won't be found on Sony's website. Unless you can find another notebook that has Vista on it but uses the same docking system as mine.


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Response Number 13
Name: OtheHill
Date: October 6, 2008 at 14:11:54 Pacific
Reply:

Did you even look at the link for upgrading to Vista? It will either say you can or can't.

I don't think there are any special drivers for the CD drive. Looks like all you need is to shake hands with the device. external devices for laptops should all be supported by the OS.

You have some type of infrared link (ilink) that works with the remote control. If you use the remote then that would need to be installed.

Install SIW.exe and run it to possibly find more information on your hardware.

You need motherboard chipset drivers installed. If Vista is not supporting your rig then they may not be installing.

Is anything else marked with exclamation marks?

Get SIW at the link below. Use the stand alone version.

http://www.gtopala.com/siw-download...


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Response Number 14
Name: blueae1405
Date: October 6, 2008 at 15:28:44 Pacific
Reply:

The only thing I see is the CD-ROM having the exclamation mark. Others seem to be installed successfully when I installed my original XP drivers that came with this notebook. I used all of the XP drivers to install on Vista and used compatibility mode so it will install them like how XP does even it's on Vista.


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Response Number 15
Name: OtheHill
Date: October 6, 2008 at 15:37:29 Pacific
Reply:

Do you have the laptop installed to and synced to the docking station when updating the CDrom?

Have you tried right clicking on the listing that has the exclamation point? There may be an option to enable it there.


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Response Number 16
Name: blueae1405
Date: October 6, 2008 at 16:14:13 Pacific
Reply:

I looked at the device manager and everything seems to be good and working correctly but only the "Sony i.LINK CD-RW DVD-ROM Drive IEEE 1394 SBP2 Device" has the exclamation mark and says "This device cannot start. (Code 10)"


I have installed the drivers when my docking system was connected to my notebook. I did install Windows Vista having my docking system connected so it would detect the drivers that Vista has and install them.


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Response Number 17
Name: blueae1405
Date: October 6, 2008 at 17:29:27 Pacific
Reply:

If there is anyone else that can help me I would really really appreciate it since it would mean alot to me to be able to make my CD-ROM work so I can install programs on this notebook using Vista.

By the way OtheHill thank you very much for trying to help me I really appreciate it.

I hope we can find a way to make my CD-ROM work.

Thank You!


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Response Number 18
Name: OtheHill
Date: October 6, 2008 at 19:14:19 Pacific
Reply:

Did you read the link on how to sync the docking station? A button on the bottom or something?


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Response Number 19
Name: blueae1405
Date: October 6, 2008 at 20:01:14 Pacific
Reply:

I did check that i.LINK network thing it was talking about on the bottom of the dock and it is set to the right place.


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Response Number 20
Name: OtheHill
Date: October 6, 2008 at 21:33:29 Pacific
Reply:

Have you tried right clicking on the listing that has the exclamation point? There may be an option to enable it there.


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Response Number 21
Name: blueae1405
Date: October 7, 2008 at 04:09:31 Pacific
Reply:

Yes I did check that and it is enabled already. I might need to install the same driver that XP has to make it work but I just don't know where I can get that driver.


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Response Number 22
Name: OtheHill
Date: October 7, 2008 at 04:43:20 Pacific
Reply:

I posted a link to ALL drivers for that computer. The docking station is just a dumb terminal. The drivers are installed to the computer.

Did you try SIW as I suggested in #13? It may identify hardware so you can find any missing drivers.

If you have tried a suggestion why don't you say so instead of me having to ask each time?


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Response Number 23
Name: blueae1405
Date: October 8, 2008 at 04:20:18 Pacific
Reply:

Ok I' am having some problems since I noticed that the CD-ROM doesn't show on that SW program. I don't really know what to do to make it show what problems I' am having.


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Response Number 24
Name: OtheHill
Date: October 8, 2008 at 05:15:19 Pacific
Reply:

How is the laptop connected to the docking station. Whatever port is being used is where the problem is.


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Response Number 25
Name: blueae1405
Date: October 8, 2008 at 08:05:16 Pacific
Reply:

Well it's not using USB or anything like that I think the port is made only for docking systems. The floppy drive that is in the dock works fine for somereason though.

Also there's one thing I did notice that is different from XP. When I had XP the driver version and date was this.


7/1/2001

5.1.2535.0


Now it's this


6/21/2006

6.0.6001.18000

I think we need to figure out how to install the XP version to make it work correctly. When I had XP I did update everything to the latest updates that XP had and it worked everything fine. I think that what Vista has is too new for this old CD-ROM and it might not work right.


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Response Number 26
Name: OtheHill
Date: October 8, 2008 at 08:54:47 Pacific
Reply:

Do you know the exact NAME of the original driver file as well as the version. If you do than it can be extracted from the WinXP CD.


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Response Number 27
Name: blueae1405
Date: October 8, 2008 at 09:06:28 Pacific
Reply:

No I don't since it didn't say on the device manager when I clicked on the CD-ROM. It only said the version of the driver and the date and as you see on XP it's older than the Vista has.


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Response Number 28
Name: OtheHill
Date: October 8, 2008 at 09:11:52 Pacific
Reply:

If you go to Device Manager and right click the device and select properties there may be multiple tabs. Under the driver tab there may be an advanced tab that shows the full path as well as the version.

I would think that even the newer version would have the same path and name except for the version number.


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Response Number 29
Name: blueae1405
Date: October 8, 2008 at 09:23:42 Pacific
Reply:

Is this what you are talking about on the driver details. There wasn't advance but I found driver details.


C:\Windows\system32\DRIVERS\cdrom.sys


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Response Number 30
Name: OtheHill
Date: October 8, 2008 at 10:58:44 Pacific
Reply:

OK, I just went back to your original post. It appears your CDrom is connected by using a firewire connection. That is the IEEE 1394 in this sentence. “Sony i.LINK CD-RW DVD-ROM Drive IEEE 1394 SBP2 Device”.

So look in Device Manager to see if you have a IEEE 1394 device installed.

Use SIW to see if it sees a 1394 device.


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Response Number 31
Name: blueae1405
Date: October 8, 2008 at 13:44:18 Pacific
Reply:

This is what I found. It says

"This device is working properly"

I think this is what you are talking about.

"Texas Instruments OHCI Compliant IEEE 1394 Host Controller"


Location: PCI bus 2, device 2, function 0


Date and version of driver

6/21/2006

6.0.6001.18000


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Response Number 32
Name: OtheHill
Date: October 8, 2008 at 13:59:08 Pacific
Reply:

Are you finding that while you are in Vista?

That is it I think. The version of the CDrom.sys is dependent on which service pack for XP is installed. I doubt that is the problem but I don't know.

Are you sure the optical drive works even in WinXP? Is it removable from the docking station?

BTW I found a page on the Sony site that indicated Vista will run on your laptop. Maybe without the docking station.

That docking station worked with many different laptops. Maybe drivers are listed under a different compatible model.

Googling the phrase "This device cannot start. (Code 10)" without the quotes produced many hits. One thread indicates that ITunes may be an issue. Do you have Itunes installed?


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Response Number 33
Name: blueae1405
Date: October 8, 2008 at 14:23:01 Pacific
Reply:

Yes forsure when I had Win XP or even Win 2000 Pro the CD-ROM worked perfectly fine. Only Vista has this problem.

You can't remove the CD-ROM from the dock since pretty much the CD-ROM is built with the dock and they are attached together.


I don't have Itunes right now since I don't have a Ipod.


Maybe you can help me find the driver for the docking station that other notebook use since you said many other notebooks use this dock. Maybe the drivers for the CD-ROM are there.


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Response Number 34
Name: OtheHill
Date: October 8, 2008 at 15:13:23 Pacific
Reply:

You are fixated on the damn driver. That may not be the problem at all.

Try Googling the phrase as I stated above. I will try to find the link showing all the laptops that work with that docking station.

I did follow some of the threads generated by Googling and found there are many folks having issues with various hardware, including DVD drives.

I don't use Vista and have no experience with it. I assume Vista still has a safe mode. Try booting into Vista safe mode with CDrom support, if that is an option. Now see if the drive works.

What if any third party burning software do you have installed?

In WinXP there are Upper and Lower filters that some folks with optical drive troubles have removed and solved the problem.


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