Dial-Up Connection Problems

Dell / N/A
May 31, 2009 at 20:50:38
Specs: Windows XP
I have a dell desktop, and ive just cleaned it and everything, but why will it not let me make a dial up connection? I click Network and Internet connections, then create a new one, but when i do and u click creat a new dial up connection, its blocked, i cant click dial-up, and ive checked my modem and it says working properly, ive tried to put a new one in, and still nothing >.< i have also Uninstalled it and re-installed it but still nothing. ??

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#1
May 31, 2009 at 21:05:51

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#2
May 31, 2009 at 21:09:18
This might help:

http://www.basicisp.net/kb/103-Dial...

Depending on what you mean by 'cleaned' you might have wiped some files or settings.

Were you previously using an ISP like AOL? If so you may need to reinstall it.


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#3
May 31, 2009 at 22:36:51
Ok ive looked at the tips u guys all gave me so far nothing works, and what is a Query Modem? Cause i ran it but dont understand it? I also have yahoo im, that was u can instant message me (Shinto_Inari@yahoo.com) then i also tried to add a new connection through Internet Options but it says, "Cannot Load the Remote Access Connection Manager Service. Error 711: A Confuguration error on this computer is preventing this connevction. For futher assistance, click more info or search Help and Support Center for this Error Number. And once again after i ran the dignostics I had one thing that cought my eye, AT#CLS=? COMMAND NOT SUPPORTED. Whats that?

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Related Solutions

#4
May 31, 2009 at 22:55:56
When it queries the modem it's just testing its response capabilites. COMMAND NOT SUPPORTED is nothing to worry about. It just means the modem doesn't use that particular command. It doesn't mean the modem is bad.

As long as the modem query responds with the AT command table it's probably OK.

Specifically, how were you previoiusly connected to the internet (dial up ISP, etc.) and what did you 'clean up'?


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#5
June 1, 2009 at 16:07:58
Well this computer i wouldnt know, cause i just got it a few days ago. And By Cleaninig it i mean, i took off stuff that use to be on it like pics, music, ect. But i also put a diffrent version of XP on it to try to get the status bar at the bottom to look like the windows XP Bar but it still looks like an old 98 bar? Whats with that? So i called dell but they wouldnt help me because some one before me regersterd the comp so they wouldnt help me sence i didnt know the password or anything. But he did say that i would have to install a modem? So i tried hitting F2 but i still couldnt get into the right setup. And another question, i have a 256MB Ram Chip, from the comp thats being gay, and put it into another comp i got. Its in there with a 128MB Ram Chip so i should have like 384? But its not showing the 256MB Chip? Wth is with that?

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#6
June 1, 2009 at 21:28:01
It already has a modem since you were able to query it so you don't need to worry about that.

I've only used AOL and I've always used their setup that came with 98 or one of their installation cds. So I've never done it the way you're attempting but it looks like you just need to know what ISP you want and the access number.

The ram thing could be due to two things--either the PC isn't capable of seeing a 256 meg stick or the stick has high density chips that the PC can't read. Well, that's assuming the ram is good, correctly installed and the slot is clean and free of dust..

The toolbar could be because the desktop is setup in a 'classic' style. You should be able to right click on the desktop and fiddle with the look there.


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#7
June 1, 2009 at 21:33:47
yeah i already tried the classic thing. It didnt work either...So im guessing sence the comps a bit older it couldnt handle the graphics or something. Untill i update it and put newer service packs on it? maybe that will help it.

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#8
June 1, 2009 at 22:41:24
You could check the video ram and screen area in display properties but I don't think that would matter. I'm not on the XP machine right now. Can you right click on the toolbar and make changes? Or, I think you can reset the desktop back to its default, original style from one of the display property tabs.

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#9
June 1, 2009 at 23:43:29
Thats the problem there, i have tried in display themes and right clicking Ect. Its defualt form is like a windows 98 Status bar. but the recyling bin enternet explore icons and stuff are in like XP style. Its confusing lol. Ive tried every thing that can be possibally done.

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#10
June 2, 2009 at 04:45:40
you still have not answered the question, who is your dail-up ISP????

larry


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#11
June 3, 2009 at 19:03:50
i use citcom.net for enternet. Its a make ur own connection and you tell them what u want the pass and stuff to be then u make the connection on the comp then its done.

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